Iron Mountain
Senior Director, Global Risk Management
Iron Mountain, Boston, Massachusetts, us, 02298
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Senior Director Global Risk Management
This position is a Senior Director-level position reporting to the Vice President of Global Safety, Risk & Security (GSRS). The Senior Director is a strategic leader responsible for identifying and mitigating risks for the organization through an appropriate risk management strategy that aligns to Iron Mountain's financial objectives, core values and culture. Responsibilities include but are not limited to directing the purchase/renewal of insurance policies, claims management as well as the management of third-party service providers including brokers, insurers and TPAs. The Senior Director is also responsible for preparing loss analyses and budgets, identifying exposures, recommending solutions, implementing approved programs, promoting loss prevention, updating and monitoring compliance with insurance procedures and managing risk management manuals and processes. Additionally, the Senior Director is accountable for achieving strategic objectives, ensuring effective insurance risk management for the organization across all business units. The Senior Director owns the process of identifying, measuring and managing insurable risks, developing reports and plans, and analyzing risk/insurance problems and defining and/or overseeing the implementation of the risk solutions that help optimize operations. During crisis events the Senior Director plays a critical role (leveraging the organization’s insurance portfolio) in mitigating any financial impact due to loss or business interruption.
Responsibilities:
Risk Management:
Strategic development and oversight of insurance procurement
Lead, manage and maintain key relationships with the vendors, brokers, carriers and claims administrators
Direct insurance broker activities regarding policy procurement and management
Maintain and improve the risk/insurance framework
Responsible for budget management
Manage Certificate of Insurance process/issuance
Develop and implement contract and vendor agreement guidelines
Review contract and vendor agreements (terms & conditions) to ensure they align with Iron Mountain’s risk appetite and strategy
Explore and develop relationships with various insurance markets that have the potential to protect against organizations risk, safety and financial exposures.
Advise internal stakeholders on contractual risks and participates in customer and vendor calls as pertains to insurance contractual obligations.
Review and approve Workers compensation allocation model
Support B2B Opportunities
Manage team of claims and risk professionals
Support property related events
Review and approve all risk related invoices
Ensure compliance with claims related invoice
Maintain various mailboxes- Risk General Questions, COI, multiple claims mailboxes, contract review
Oversight of risk teams management of ERMS tickets
Global Insurance Renewal:
Lead strategy and outcomes for global insurance renewals in collaboration and alignment with Finance & Accounting
Placement and maintenance of locally compliant global insurance program
Direct annual global renewal activities
Oversee renewal strategy and schedule
Negotiate all insurance and claims management terms and conditions
Responsible for all phases of risk budgeting
Maintain global insurance compliance
Procure premium financing arrangements
Evaluate and negotiate collateral
Allocation of premiums
Actuarial:
Shepherd the quarterly/annual actuarial analysis to ensure adequate accruals working with FP&A and Accounting.
Approval of raw data provided to actuary
Review of actuarial reports
Communicate adjustments with leadership in Finance & Accounting
Document process quarterly for SOX compliance
Captive Management:
Oversight of Casualty captives
Review of captive financials
Participate in Captive board meetings
Commute captive at appropriate time
Work with captive consultant and captive manager
Provide claims strategy and oversight
M&A:
Participate in M&A diligence specifically focused on providing a relevant gap analysis on all M&A targets as well as divestitures
Provide consultative insurance guidance
Engage outside insurance M&A support, when necessary, and manage the deliverables
Claims Management and Oversight:
Mitigate organization's exposure to risk by formulating, developing, and coordinating all claims-related activities, as well as resolving claims at optimal time with the least possible cost.
Direct a program to ensure the proper and efficient handling of claims, gathering data on claims for both record keeping and loss forecasting purposes, and estimating the financial value of claims.
Responsible for post loss reduction recommendations.
Responsible for the Return to Work program (TTWP).
Monitor and evolve claims litigation management program
Attend key claim depositions and mediations.
Manage accountabilities in the administration of first and third party worker's compensation claims. This role manages domestic and/or international claim management strategies critical to the organization's success. Understand and operationalize programs, policies, and procedures for: reporting, investigation, and analysis
Ensures success of Litigation management program
Claim resolution/outcome management
Provide and maintain monthly and quarterly dashboard on claims activity to include loss/payments
Manage litigated and complex claims and is entrusted with significant settlement authority.
Understand and communicate claims management philosophy and strategy to the business
Build, maintain, and manage relationships with claims adjusters, insurers, outside legal counsel, and other claims related parties
Ensures external reporting requirements are met
Operationalize the design, analysis and delivery of claim information which influences risk management behavior through performance metrics and benchmarking
Participate in and provide organization direction related to settlement negotiations on litigated or complex claims
Manage and provide direction and claim authority to claims administrators regarding claim investigation, reserves, outcome strategy and settlement evaluations
Facilitate regular claim reviews globally
Manage and approve the monthly WC allocation process
Compliance with SOX requirements
Maintain and improve litigation management program
Oversight and coordination of all professional, cyber, environmental liability, property claims within retention
Crisis Management:
Work with key stakeholders to support events
Provide insurance related guidance
Report events to carriers/tpa/brokers
Liaison with adjusters including setting initial expectations and guidance
Leverage the appropriate policy coverage to mitigate any financial impact resulting from the incident
Cross Functional Liaison:
Foster productive relationships with internal and external stakeholders
Liaison with cross functional teams including finance, accounting, operations, procurement and legal
Liaison with all Iron Mountain business units to ensure a holistic understanding of the enterprise’s risk to help inform an appropriate global risk management strategy
Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.
Iron Mountain is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or handicap.
Category: Risk Management
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition:
J0077682
#J-18808-Ljbffr
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Senior Director Global Risk Management
This position is a Senior Director-level position reporting to the Vice President of Global Safety, Risk & Security (GSRS). The Senior Director is a strategic leader responsible for identifying and mitigating risks for the organization through an appropriate risk management strategy that aligns to Iron Mountain's financial objectives, core values and culture. Responsibilities include but are not limited to directing the purchase/renewal of insurance policies, claims management as well as the management of third-party service providers including brokers, insurers and TPAs. The Senior Director is also responsible for preparing loss analyses and budgets, identifying exposures, recommending solutions, implementing approved programs, promoting loss prevention, updating and monitoring compliance with insurance procedures and managing risk management manuals and processes. Additionally, the Senior Director is accountable for achieving strategic objectives, ensuring effective insurance risk management for the organization across all business units. The Senior Director owns the process of identifying, measuring and managing insurable risks, developing reports and plans, and analyzing risk/insurance problems and defining and/or overseeing the implementation of the risk solutions that help optimize operations. During crisis events the Senior Director plays a critical role (leveraging the organization’s insurance portfolio) in mitigating any financial impact due to loss or business interruption.
Responsibilities:
Risk Management:
Strategic development and oversight of insurance procurement
Lead, manage and maintain key relationships with the vendors, brokers, carriers and claims administrators
Direct insurance broker activities regarding policy procurement and management
Maintain and improve the risk/insurance framework
Responsible for budget management
Manage Certificate of Insurance process/issuance
Develop and implement contract and vendor agreement guidelines
Review contract and vendor agreements (terms & conditions) to ensure they align with Iron Mountain’s risk appetite and strategy
Explore and develop relationships with various insurance markets that have the potential to protect against organizations risk, safety and financial exposures.
Advise internal stakeholders on contractual risks and participates in customer and vendor calls as pertains to insurance contractual obligations.
Review and approve Workers compensation allocation model
Support B2B Opportunities
Manage team of claims and risk professionals
Support property related events
Review and approve all risk related invoices
Ensure compliance with claims related invoice
Maintain various mailboxes- Risk General Questions, COI, multiple claims mailboxes, contract review
Oversight of risk teams management of ERMS tickets
Global Insurance Renewal:
Lead strategy and outcomes for global insurance renewals in collaboration and alignment with Finance & Accounting
Placement and maintenance of locally compliant global insurance program
Direct annual global renewal activities
Oversee renewal strategy and schedule
Negotiate all insurance and claims management terms and conditions
Responsible for all phases of risk budgeting
Maintain global insurance compliance
Procure premium financing arrangements
Evaluate and negotiate collateral
Allocation of premiums
Actuarial:
Shepherd the quarterly/annual actuarial analysis to ensure adequate accruals working with FP&A and Accounting.
Approval of raw data provided to actuary
Review of actuarial reports
Communicate adjustments with leadership in Finance & Accounting
Document process quarterly for SOX compliance
Captive Management:
Oversight of Casualty captives
Review of captive financials
Participate in Captive board meetings
Commute captive at appropriate time
Work with captive consultant and captive manager
Provide claims strategy and oversight
M&A:
Participate in M&A diligence specifically focused on providing a relevant gap analysis on all M&A targets as well as divestitures
Provide consultative insurance guidance
Engage outside insurance M&A support, when necessary, and manage the deliverables
Claims Management and Oversight:
Mitigate organization's exposure to risk by formulating, developing, and coordinating all claims-related activities, as well as resolving claims at optimal time with the least possible cost.
Direct a program to ensure the proper and efficient handling of claims, gathering data on claims for both record keeping and loss forecasting purposes, and estimating the financial value of claims.
Responsible for post loss reduction recommendations.
Responsible for the Return to Work program (TTWP).
Monitor and evolve claims litigation management program
Attend key claim depositions and mediations.
Manage accountabilities in the administration of first and third party worker's compensation claims. This role manages domestic and/or international claim management strategies critical to the organization's success. Understand and operationalize programs, policies, and procedures for: reporting, investigation, and analysis
Ensures success of Litigation management program
Claim resolution/outcome management
Provide and maintain monthly and quarterly dashboard on claims activity to include loss/payments
Manage litigated and complex claims and is entrusted with significant settlement authority.
Understand and communicate claims management philosophy and strategy to the business
Build, maintain, and manage relationships with claims adjusters, insurers, outside legal counsel, and other claims related parties
Ensures external reporting requirements are met
Operationalize the design, analysis and delivery of claim information which influences risk management behavior through performance metrics and benchmarking
Participate in and provide organization direction related to settlement negotiations on litigated or complex claims
Manage and provide direction and claim authority to claims administrators regarding claim investigation, reserves, outcome strategy and settlement evaluations
Facilitate regular claim reviews globally
Manage and approve the monthly WC allocation process
Compliance with SOX requirements
Maintain and improve litigation management program
Oversight and coordination of all professional, cyber, environmental liability, property claims within retention
Crisis Management:
Work with key stakeholders to support events
Provide insurance related guidance
Report events to carriers/tpa/brokers
Liaison with adjusters including setting initial expectations and guidance
Leverage the appropriate policy coverage to mitigate any financial impact resulting from the incident
Cross Functional Liaison:
Foster productive relationships with internal and external stakeholders
Liaison with cross functional teams including finance, accounting, operations, procurement and legal
Liaison with all Iron Mountain business units to ensure a holistic understanding of the enterprise’s risk to help inform an appropriate global risk management strategy
Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.
Iron Mountain is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or handicap.
Category: Risk Management
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition:
J0077682
#J-18808-Ljbffr