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Stanford Health Care

Sr Manager, Vendor Strategy & Operations, Technology & Digital Solutions

Stanford Health Care, Palo Alto, California, United States, 94306


1.0 FTE Full time Day - 08 Hour R2440236 Hybrid 108480013 TDS Business office Business & Administration PALO ALTO, 1830 Embarcadero, California

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This is a Stanford Health Care job.

A Brief Overview

Reporting to the Executive Director, ITS Business Operations, the Senior Manager, Procurement and Business Operations provides direct oversight to core procurement, payment, and business functions supporting the SHC TDS department of over 850 FTEs. This position has a business focus rather than a purely technological focus and is responsible for the major functions of sourcing, procurement, and payment within TDS. The Senior Manager, TDS Procurement and Business Operations manages a team of managers, vendor specialists, and other personnel within TDS to organize and coordinate these efforts. He or she will work closely to align these TDS functions with core support units at SHC (including finance, accounting, HR, supply chain, contract administration, etc.) to represent TDS and to create seamless interaction for specialty services involving information technology. This position provides oversight and daily operational supervision to sourcing, procurement, invoicing, and customer service programs within TDS.

Locations

Stanford Health Care

What you will do

Recruit, develop, and retain a high performing team to support essential functions of the role

Create processes, practices, and procedures to provide purchasing for TDS

Develop and support a methodical approach to identifying and realizing cost saving opportunities

Assist with sourcing strategy development and execution - gather stakeholder and subject-matter insights/business requirements to ensure sourcing solutions meet business needs, identify process re-engineering opportunities to increase efficiencies

Benchmark SHC TDS contracts and pricing to market

Establish strategic alignment by linking TDS strategy with SHC’s business imperatives and a planning process that communicates effectively about costs, impacts, and progress

Identify programs to measure benefits, particularly productivity-related, to ensure value is being added consistent with the enterprise productivity goals.

Develop and build strong relationships with key TDS stakeholders and be recognized as a valued partner and influence business decisions

Continually improve vendor performance through effective contracts and vendor performance management methodologies

Leads the planning and launch of RFIs and RFPs and negotiates contracts

Education Qualifications

Bachelor's Degree in a work-related discipline/field from an accredited college or university Required

Master's Degree in Business Administration/Management preferred

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Experience Qualifications

Eight (8) years of progressively responsible and directly related work experience, including three (3) years of supervisory responsibility Required

Required Knowledge, Skills and Abilities

Unique combination of operational expertise, business process management principles, planning, and analysis to drive operational effectiveness

Advanced negotiation experience developing financial decision-support models and negotiation support analyses.

Strong consulting, problem-solving, and conceptual skills, and interpersonal skills

Ability to identify, quantify, and drive change to realize cost savings opportunities

Ability to lead effectively and utilize social influence to achieve organizational objectives

Ability to communicate effectively with all levels of the organization and external vendors

Ability to negotiate, plan and organize, analyze and resolve problems

Ability to succeed in demanding situations, balance between technical and business interests, accomplish results through third parties, remain focused on given objectives, balance speed, quality and costs, thrive under pressure, and carry out responsibilities in a fast-paced work environment

Ability to communicate complex concepts in simple form to cross-functional departments or teams

Ability to mediate and resolve complex problems and issues

Ability to provide leadership and influence others

Ability to strategize, plan and implement change

Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management.

Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes

Demonstrated knowledge of procurement policies, processes, and tools

Must be a self-starter and can operate independently with minimal supervision

Expert proficiency with Excel, Word, and PowerPoint presentations

Experience leading and developing vendor management resources

Strong analytical, executive level communication and interpersonal skills

Licenses and Certifications

CPSM – Certified Professional in Supply Management preferred Upon Hire

CPM - Certified Purchasing Manager (Certification By The Institute For Supply Management) preferred Upon Hire

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care

Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $70.43 - $93.34 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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