Call Center Representative

The Call Center Representative at Elle Seller will be responsible for managing inbound and outbound calls, addressing customer inquiries, and providing high-level support to customers. This role requires excellent communication skills, problem-solving abilities, and the capacity to handle customer concerns effectively. The representative will also assist with tracking and updating customer information in the system.

Responsibilities:Handle a high volume of inbound and outbound calls professionally.Respond to customer inquiries, complaints, and service requests in a timely manner.Provide detailed information about products and services to customers.Resolve customer concerns and escalate complex issues to the appropriate departments.Record and update customer information in the company's database.Collaborate with other teams to ensure smooth customer interactions.Follow up with customers to ensure satisfaction and resolution of inquiries.RequirementsHigh school diploma or equivalent.Previous experience in customer service or call center operations is preferred.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Proficient in Microsoft Office and CRM software.Ability to handle high call volumes and work in a fast-paced environment.Salary$800 - $1250 / weekJob TypeFull-timeBenefits:Competitive weekly salary.Health, dental, and vision insurance.Paid time off, including holidays.Retirement savings plan with a company match.Opportunities for career development and growth.