Sales Manager - Sheraton Duluth Hotel

Job DescriptionWhen you join the Sheraton family, you become a member of its global community. A rich history of service, the Sheraton brand began in 1937 and is considered a legacy in pioneering the hotel industry. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver meaningful guest experiences, we encourage you to explore your next career opportunity at the Sheraton Duluth Hotel.

This is a Sherman Associates owned Marriott International, Inc franchised location.

The Sales Manager is responsible for partnering with management to drive the Sales & Marketing efforts for the hotel and build strong client relationships. The goal is to maximize banquet and catering revenues in conjunction with over-all revenues. Works closely with support departments that impact sales and provides outstanding customer service on behalf of the property and its ownership. Creates and maintains a unique guest experience, execute on brand standards, and builds awareness of hotel and over-all brand in the local community.

Core Job ResponsibilitiesAssists DOSM and Food & Beverage (F&B) Manager with determining annual catering and F&B revenue goals and assists with controlling costsPartners with F&B Manager to provide support in F&B operationsEnsures the sales call process is generating maximum profit for the hotel by implementing marketing strategies; analyzes trends and tracks resultsChampions, prospects, fosters engagement, and raises awareness of the brandMaintains catering sales projections and/or goals by mix of businessKeeps current with supply and demand, changing trends, economic indicators, and comp set activitiesExemplifies a high professional standard and ensures monthly sales goals are metProvides hands-on support for sales team as leads are generated and new business moves through the sales cycle (from the initial inquiry to definite status)Develops and implements new sales initiatives, strategies, and programs to capture key demographicsContinually develops knowledge of the business climate, geographic market, and competition for new and existing accountsNetworks and prospects new and existing accounts while developing and maintaining excellent client relationshipsResponsible for selling/coordinating/detailing meeting space and food and beverage serviceDevelops and delivers account strategy relating to overall hotel performanceResponsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitabilityResponsible for utilizing sales tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in specific brand software on a regular basisResponsible for client satisfaction by ensuring the clients' needs, wants, concerns and accolades are responded to in a courteous and timely manner as mandated by respective hotel brand and as expected by ownershipEnsures effective communication of client needs from sales department to appropriate operational departmentsProvides follow-up calls and correspondence to clients to encourage repeat business/customer referralsEnsures all company, brand, and department specific training requirements are metAttends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occursCompletes other tasks and duties as assigned based on business needsExperience and SkillsMINIMUM REQUIREMENTS

Minimum of 2 years of experience in hotel sales; or an equivalent number of years of education and sales experienceProven track record of great guest services scores, meeting brand standards, solid business references and national brand experience strongly preferredExcellent verbal, written and presentation skills; ability to communicate effectively with community partners, vendors, external parties, and across internal divisionsAbility to learn and understand profit and loss statements, as well as the ability to assist GM and DOSM to create and adhere to an annual budgetA passion for the mission, vision, and values of Sherman AssociatesSchedule may vary due to the specific needs of the hotelWORK ENVIRONMENT

This job operates in a professional office environmentThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machinesExposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise levelPHYSICAL REQUIREMENTS

Must be able to sit or stand at a desk or other areas of the property throughout the day based on business needsMust have the ability to move around freely throughout the property and office, and necessity varies from day to dayMust be able to exert well-paced ability to reach other departments of the hotel in a timely mannerMust be able to lift up to 25-30 lbs. occasionallyRequires grasping, writing, sitting or standing, moving about freely, repetitive motions, bending, and communicating effectivelyJob BenefitsBENEFITS

Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes

Low Deductible Health Insurance PlansFully paid short term disabilityFully paid life insuranceAdditional Supplemental Insurance Policies including

Voluntary Accident & Critical IllnessHospital IndemnityLong-Term Disability

Pet insuranceFully paid employee assistance programFully vested 401k company match program9 Paid holidays and competitive PTO program (starting at 15 days annualized)Starbucks and Hotel discountsCharitable giving strategy with corporate match

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com