State of Illinois
Salesforce Business Analyst (INFORMATION SYSTEMS ANALYST II, OPT A)
State of Illinois, Springfield, Illinois, us, 62777
Agency : Department of Innovation and Technology
Position Title: Informations Systems Analyst II - Option A
Posting Date: 09/11/2024Closing Date/Time: 09/24/2024Salary: Anticipated Starting Salary $7,491/monthly; Full Range $7,491-$11,015/monthlyJob Type: SalariedCategory: Full TimeCounty: SangamonNumber of Vacancies: 1Plan/BU: RC063
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Transcripts are required. If you do not upload transcript you will not be considered for the position.
Posting Identification Number 41304
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Salesforce Business Analyst performing complex professional and advisory business process analysis, and process re-engineering functions for the Salesforce platform. In this role you will coordinate projects and conduct business requirements workshops with key stakeholders and users to determine business requirements. In addition, you will prepare testing plans, test scripts, and test data for new or modified programs and/or systems and; analyze and recommend new procedures and techniques to improve the requirements gathering, articulation process and data modeling, testing,and documentation process. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
Competitive Group Insurance benefits including health, life, dental and vision plansFlexible work schedules (when available and dependent upon position)10 -25 days of paid vacation time annually (10 days for first year of state employment)12 days of paid sick time annually which carryover year to year3 paid personal business days per year13-14 paid holidays per year dependent on election years12 weeks of paid parental leavePension plan through the State Employees Retirement SystemDeferred Compensation Program – voluntary supplemental retirement planOptional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
Under administrative direction, serves a Salesforce Business Analyst for the Department of Innovation & Technology (DoIT):Prepares testing plans, test scripts, and test data for new or modified programs and/or systems.Analyzes and recommends new procedures and techniques to improve the requirements gathering, articulation process and data modeling, testing and documentation process.Keeps abreast of new developments in the Information Technology field:Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.Requires three (3) years of professional experience in Applications Services or a related Information Technology field.
Specialized Skills
Requires three (3) years of professional experience in software development delivery.Requires three (3) years of professional experience as Salesforce Business Analyst or Project Coordinator.Requires three (3) years of professional experience with requirement gathering or requirement management in Salesforce software development.Requires three (3) years of professional experience with system development life cycle (SDLC) using waterfall and agile methodology.
Preferred Qualifications
Three (3) years of professional experience in software development delivery.Three (3) years of professional experience as a Salesforce Business Analyst or Project Coordinator.Three (3) years of professional experience with requirement gathering or requirement management in Salesforce software development.Three (3) years of professional experience with system development life cycle (SDLC) using Waterfall and Agile methodology.Working knowledge of project management tools such as MS PowerPoint, MS Visio, MS Project, MS Teams Azure, DevOps or similar tools.Ability to identify, analyze, test, and implement the changes related to requirements or business process.Ability to gain and maintain effective working relationships with associates, vendors, clients and others.Developed verbal and written communication skills to present technical information to large and small audiences with clarity and precision.Ability to research Salesforce.com best practices and apply functionality in performance and maturity of the platform.Certification in Sales Cloud, Service Cloud, or Salesforce.com Business Analyst.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
Requires the ability to verify identity.Requires employment authorization to accept permanent full-time position with State of Illinois.Requires the ability to pass a position specific, agency required background check.Requires self-disclosure of criminal history.Requires the ability to travel in performance of duties.Requires the ability to work outside of normal hours to meet deadlines.Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30AM - 5:00PM Monday - FridayWork Location: 120 W Jefferson St Springfield, IL 62702-5170Agency Contact: Tristan.J.Molumby@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.comsystems@SIL-P1.ns2cloud.com
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
Position Title: Informations Systems Analyst II - Option A
Posting Date: 09/11/2024Closing Date/Time: 09/24/2024Salary: Anticipated Starting Salary $7,491/monthly; Full Range $7,491-$11,015/monthlyJob Type: SalariedCategory: Full TimeCounty: SangamonNumber of Vacancies: 1Plan/BU: RC063
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Transcripts are required. If you do not upload transcript you will not be considered for the position.
Posting Identification Number 41304
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Salesforce Business Analyst performing complex professional and advisory business process analysis, and process re-engineering functions for the Salesforce platform. In this role you will coordinate projects and conduct business requirements workshops with key stakeholders and users to determine business requirements. In addition, you will prepare testing plans, test scripts, and test data for new or modified programs and/or systems and; analyze and recommend new procedures and techniques to improve the requirements gathering, articulation process and data modeling, testing,and documentation process. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
Competitive Group Insurance benefits including health, life, dental and vision plansFlexible work schedules (when available and dependent upon position)10 -25 days of paid vacation time annually (10 days for first year of state employment)12 days of paid sick time annually which carryover year to year3 paid personal business days per year13-14 paid holidays per year dependent on election years12 weeks of paid parental leavePension plan through the State Employees Retirement SystemDeferred Compensation Program – voluntary supplemental retirement planOptional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
Under administrative direction, serves a Salesforce Business Analyst for the Department of Innovation & Technology (DoIT):Prepares testing plans, test scripts, and test data for new or modified programs and/or systems.Analyzes and recommends new procedures and techniques to improve the requirements gathering, articulation process and data modeling, testing and documentation process.Keeps abreast of new developments in the Information Technology field:Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.Requires three (3) years of professional experience in Applications Services or a related Information Technology field.
Specialized Skills
Requires three (3) years of professional experience in software development delivery.Requires three (3) years of professional experience as Salesforce Business Analyst or Project Coordinator.Requires three (3) years of professional experience with requirement gathering or requirement management in Salesforce software development.Requires three (3) years of professional experience with system development life cycle (SDLC) using waterfall and agile methodology.
Preferred Qualifications
Three (3) years of professional experience in software development delivery.Three (3) years of professional experience as a Salesforce Business Analyst or Project Coordinator.Three (3) years of professional experience with requirement gathering or requirement management in Salesforce software development.Three (3) years of professional experience with system development life cycle (SDLC) using Waterfall and Agile methodology.Working knowledge of project management tools such as MS PowerPoint, MS Visio, MS Project, MS Teams Azure, DevOps or similar tools.Ability to identify, analyze, test, and implement the changes related to requirements or business process.Ability to gain and maintain effective working relationships with associates, vendors, clients and others.Developed verbal and written communication skills to present technical information to large and small audiences with clarity and precision.Ability to research Salesforce.com best practices and apply functionality in performance and maturity of the platform.Certification in Sales Cloud, Service Cloud, or Salesforce.com Business Analyst.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
Requires the ability to verify identity.Requires employment authorization to accept permanent full-time position with State of Illinois.Requires the ability to pass a position specific, agency required background check.Requires self-disclosure of criminal history.Requires the ability to travel in performance of duties.Requires the ability to work outside of normal hours to meet deadlines.Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30AM - 5:00PM Monday - FridayWork Location: 120 W Jefferson St Springfield, IL 62702-5170Agency Contact: Tristan.J.Molumby@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.comsystems@SIL-P1.ns2cloud.com
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.