Server Administrator I (Jr.)

Job Description:

JOB SUMMARYWorks on Salt Lake County's Information Technology server infrastructure and third-party applications hosted locally and in the cloud.MINIMUM QUALIFICATIONSBachelors degree from an accredited college or university in Information Technology or other closely related field; OR an equivalent combination of four (4) years of related education and experience.Two (or more) of the following certifications preferred: ITIL, VMware Certification, Cisco Data Center Certification, SNIA Certification, Rubrik Certification, Microsoft Certification (Server, Azure, DevOps, Office 365, etc.) or similar professional certification.Due to the nature of this position, the successful applicant must pass a required pre-employment background check and subsequent mandatory background checks in accordance with current County Human Resources policy requirements.ESSENTIAL FUNCTIONSDesigns, builds, configures, and maintains servers in the Salt Lake County Information Services enterprise server farm, including development, test, and production environmentsEnsures timely and effective delivery of new configurations, hardware, and software upgradesStays current with server technologies and best practices; identifies and documents process improvement opportunities to optimize serversEnsures technical requirements, project plans, and change control procedures are metConducts after-action-reviews and addresses and resolves findingsMaintains access privileges and file version consistency across all production and test/development server environmentsDesigns, implements, and maintains consistent storage, backup, and disaster recovery proceduresFunctions as technical liaison between agencies, end users, and project managersSupports enterprise and third-party applicationsImplements and maintains virtual infrastructure environmentMaintains compliance with security and software patches/updatesMaintains compliance with established IT standards, policies, and best practicesResolves problems and works with other teams to ensure 247 missions-critical server availability, reliability and performanceKNOWLEDGE, SKILLS AND ABILITIES (KSA)Experience and Knowledge:Administration and support of 400+ servers on multiple platforms, operating systems, onsite and in cloud within a large diverse enterprise environmentWindows and Linux server OSMicrosoft Exchange and SharePoint technologiesEnterprise storage systems, fiber channel, and ISCSIServer virtualization, data center virtualization, and converged infrastructurePublic/Government cloud technologies and infrastructureActive Directory and identity management servicesMicrosoft PowerShell and server-related scriptingAzure DevOps and Infrastructure as Code

Skills and Abilities to:Communicate effectively, both verbally and in writingProvide exceptional customer serviceSolve complex problems; effectively apply general principles to specific conditionsFacilitate projects and meetings as assigned, comfortable working with all levels of the organizationAnalyze business and technical processes and determine ways of making them more efficientRemain calm under stress and quickly adjust, evolve and multi-task between several competing priorities at onceMaintain confidentiality and professionalism