City of Atlanta, GA%%%City of Atlanta
Social Media Coordinator
City of Atlanta, GA%%%City of Atlanta, Atlanta, Georgia, United States, 30383
Job Description
Department:
Atlanta Police E911 Communications
Position Type:
Full-Time
Position open until September 23, 2024
Salary: $54,418 Annually
General Description and Classification Standards
The 911 Social Media Coordinator plays a vital role in enhancing public awareness and engagement by managing and executing social media strategies for our emergency communications department. This position is responsible for creating, curating, and managing content across all social media platforms, promoting community safety, and fostering positive relationships between the community and emergency services.
Responsibilities
Essential Duties & Responsibilities
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Content Creation and Management:Develop and implement a comprehensive social media strategy that aligns with the department's goals.Create engaging and informative content, including graphics, videos, and written posts, to share on various social media platforms.Curate relevant content from credible sources to share with the community.Community Engagement:
Monitor social media channels for community feedback, inquiries, and concerns, responding in a timely and professional manner.Foster community engagement by organizing online campaigns, contests, and educational initiatives related to public safety.Crisis Communication:
Collaborate with the emergency communications team to disseminate timely and accurate information during emergencies and critical incidents.Ensure that all communications reflect the department's commitment to transparency and public safety.Analytics and Reporting:
Track and analyze social media metrics to measure the effectiveness of campaigns and initiatives.Prepare regular reports on social media performance and community engagement, providing insights for future improvements.Training and Development:
Stay updated on social media trends, best practices, and emerging technologies to continually enhance the department's online presence.Provide training and support to staff on effective social media use and communication strategies.Qualifications
Qualifications
Proven experience in social media management, preferably within a public sector or emergency services context.Strong writing, editing, and communication skills.Familiarity with social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) and analytics tools.Ability to work independently and collaboratively in a fast-paced environment.Knowledge of public safety communication protocols is a plus.Skills and Attributes:
Creative thinker with a passion for storytelling and community engagement.Strong organizational skills and attention to detail.Ability to handle sensitive information and maintain confidentiality.Excellent interpersonal skills and a customer-service-oriented mindset.Essential Capabilities and Work Environment
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Join our team and help us enhance community safety through effective communication!
It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.
Department:
Atlanta Police E911 Communications
Position Type:
Full-Time
Position open until September 23, 2024
Salary: $54,418 Annually
General Description and Classification Standards
The 911 Social Media Coordinator plays a vital role in enhancing public awareness and engagement by managing and executing social media strategies for our emergency communications department. This position is responsible for creating, curating, and managing content across all social media platforms, promoting community safety, and fostering positive relationships between the community and emergency services.
Responsibilities
Essential Duties & Responsibilities
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Content Creation and Management:Develop and implement a comprehensive social media strategy that aligns with the department's goals.Create engaging and informative content, including graphics, videos, and written posts, to share on various social media platforms.Curate relevant content from credible sources to share with the community.Community Engagement:
Monitor social media channels for community feedback, inquiries, and concerns, responding in a timely and professional manner.Foster community engagement by organizing online campaigns, contests, and educational initiatives related to public safety.Crisis Communication:
Collaborate with the emergency communications team to disseminate timely and accurate information during emergencies and critical incidents.Ensure that all communications reflect the department's commitment to transparency and public safety.Analytics and Reporting:
Track and analyze social media metrics to measure the effectiveness of campaigns and initiatives.Prepare regular reports on social media performance and community engagement, providing insights for future improvements.Training and Development:
Stay updated on social media trends, best practices, and emerging technologies to continually enhance the department's online presence.Provide training and support to staff on effective social media use and communication strategies.Qualifications
Qualifications
Proven experience in social media management, preferably within a public sector or emergency services context.Strong writing, editing, and communication skills.Familiarity with social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) and analytics tools.Ability to work independently and collaboratively in a fast-paced environment.Knowledge of public safety communication protocols is a plus.Skills and Attributes:
Creative thinker with a passion for storytelling and community engagement.Strong organizational skills and attention to detail.Ability to handle sensitive information and maintain confidentiality.Excellent interpersonal skills and a customer-service-oriented mindset.Essential Capabilities and Work Environment
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Join our team and help us enhance community safety through effective communication!
It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.