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City of Atlanta, GA

Social Media Coordinator

City of Atlanta, GA, Atlanta, Georgia, United States, 30383


Department:

Atlanta Police E911 Communications

Position Type:

Full-Time

Position open until September 23, 2024

Salary: $54,418 Annually

General Description and Classification Standards

The 911 Social Media Coordinator plays a vital role in enhancing public awareness and engagement by managing and executing social media strategies for our emergency communications department. This position is responsible for creating, curating, and managing content across all social media platforms, promoting community safety, and fostering positive relationships between the community and emergency services.

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Content Creation and Management:

Develop and implement a comprehensive social media strategy that aligns with the department's goals.

Create engaging and informative content, including graphics, videos, and written posts, to share on various social media platforms.

Curate relevant content from credible sources to share with the community.

Community Engagement:

Monitor social media channels for community feedback, inquiries, and concerns, responding in a timely and professional manner.

Foster community engagement by organizing online campaigns, contests, and educational initiatives related to public safety.

Crisis Communication:

Collaborate with the emergency communications team to disseminate timely and accurate information during emergencies and critical incidents.

Ensure that all communications reflect the department's commitment to transparency and public safety.

Analytics and Reporting:

Track and analyze social media metrics to measure the effectiveness of campaigns and initiatives.

Prepare regular reports on social media performance and community engagement, providing insights for future improvements.

Training and Development:

Stay updated on social media trends, best practices, and emerging technologies to continually enhance the department's online presence.

Provide training and support to staff on effective social media use and communication strategies.

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