Director of Outreach

You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”

To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.

Responsibilities:

Manages the Outreach Team within the Office of Communications & Outreach

Oversees the department’s outreach services and programs, such as Apply Missouri, FAFSA Frenzy, Decision Day, Journey to College K-8, and the Show-Me FAFSA Challenge

Develops and implements new outreach activities and strategies

Creates and directs the department’s strategic outreach plan and manages the outcomes of the Outreach Team staff

Collaborates with the Strategic and Digital Communications teams to create and implement communication plans that support outreach efforts

Conducts presentations and workshops; assigns staff to set up displays, work college fairs and exhibit booths at various events throughout the state

Manages the organization of special events, including annual Journey to College Day

Leads the tracking of outreach activity data, written procedures, and office and department record retention guidelines

Reviews Journey to College program outcomes and sets goals for each year

Promotes department resources and initiatives related to planning and paying for college, including FAFSA completion, Journey to College, Five to Thrive, Fast Track, financial literacy, and default prevention

Maintains and cultivates strong professional relationships with collaborative partners through effective communication and by providing excellent customer service. Partners include Missouri school counselors and administrators, postsecondary institutions, college access organizations, and professional associations

Assists in reviewing and updating department publications, web content, resource manuals, PowerPoint presentations, newsletters, and videos

Due to the nature of outreach events, this position requires a flexible schedule and the ability to occasionally work nights and weekends

Comprehensive knowledge and skill in the use of methods and techniques of disseminating information to the public

Ability to plan, organize and complete complex assignments within given deadlines

Detail-oriented with the ability to manage and prioritize multiple projects and staff at one time while also meeting deadlines

Perform other related work as assigned

Demonstrate regular and reliable attendance

Minimum Requirements:Beneficial education and/or work-related experience includes technical or professional experience in communications, marketing, graphic design, journalism, art, or a related field.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

DHEWD@dhewd.mo.gov

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