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EXTOL International, Inc. is now Cleo

Chief Programs Officer for Non Profit

EXTOL International, Inc. is now Cleo, San Diego, California, United States, 92189


Job Title:

Chief Programs and Services OfficerReports To:

COOFLSA Status:

Exempt, Full-Time, 8 hours/dayDepartment:

AdministrativeClassification:

EStart Date:

September 2024Who We Are

Established in 1970, Serving Seniors helps San Diego County’s low-income seniors overcome poverty through whole-person, wraparound support including meals, housing, health and social services, and enrichment activities. Our flagship Gary & Mary West Senior Wellness Center in downtown San Diego operates 365 days a year and offers integrated care, including health and social services, housing navigation, enrichment activities, and linkage to over 25 onsite direct service partners.Our Mission

Helping seniors in poverty live healthy and fulfilling lives.Our Vision

All seniors, regardless of income, are able to thrive, engage in their communities, lead purposeful lives, and have a place they call home.Our Core Values

Advocacy:

Acknowledging and supporting the needs of older adults.Person-Centered:

Providing coordinated support and treating all with dignity and respect.Integrity:

Representing the values of honesty, trust, and transparency.Compassion & Empathy:

Approaching our work with a heartfelt desire to better understand and serve.Impact:

Measuring and evaluating programs for positive outcomes.Inclusive:

Promoting an environment that nurtures differences.Top Workplace Award Recipient

Serving Seniors has received the San Diego Union-Tribune’s Top Workplaces Award nine out of the ten years the awards program has taken place.Position Summary

The Chief Programs and Services Officer is a key executive team member, responsible for overseeing the organization’s broad range of programs and services, ensuring they align with our mission and meet the highest standards of efficiency and impact.Key Responsibilities

Strategic Leadership and Vision

Contribute to strategic planning and policy development as part of the executive team.Develop and implement long-term goals for program expansion and service enhancement.Participate in the development of funding proposals and new initiatives.Program Management

Oversee the design, delivery, and quality of programs and services.Collaborate with program directors to develop performance measures and monitor outcomes.Oversee key government contracts to ensure deliverables are achieved.Develop infrastructure and implement procedural changes to improve operations.Ensure compliance with regulations concerning nonprofit operations.Financial Management

Collaborate with the CFO to develop budgets and monitor financial performance.Ensure the cost-effectiveness and financial sustainability of program operations.Staff Leadership and Development

Lead, mentor, and develop a high-performing team.Foster a collaborative organizational culture that encourages innovation.Stakeholder Engagement

Represent the organization in public and networking events.Build and maintain relationships with Board members and community leaders.Qualifications

Master’s degree in a related field preferred.At least 10 years of senior leadership experience in a nonprofit organization.Demonstrated ability to lead strategic planning and operations.Excellent communication and interpersonal skills.Expertise in managing nonprofit programs/services.A strategic thinker who understands operational and financial support.Strong understanding of the challenges specific to older adults.Pay:

130k Annual SalaryThis employer is an Equal Opportunity/Affirmative Action and E-Verify employer.

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