The Salvation Army Intermountain Div
Provo Service Center Director
The Salvation Army Intermountain Div, Denver, Colorado, United States, 80285
Job Title:
Provo Service Center Director
FLSA Status:
Full Time - exemptReports to:
Divisional EDS/SE Director
Rate of Pay:
$55,640 (Exempt) annually, paid bi-weekly (approx. $2,140.00)
Closing Date:
9/6/2024
Benefits:
Standard; Full-Time, Exempt employees are eligible for but not limited to the following:
Health, vision, dental, life as well as voluntary life and disability insurance
Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
Vacation benefit – 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b) plan)
Scope of Position/Essential Functions:
To provide direct services to clients on behalf of The Salvation Army and to oversee the daily office and client assistance operations. As an employee of The Salvation Army, a California corporation, the Director reports to and is under the supervision of the Divisional Emergency Disaster Services (EDS) / Service Extension (SE) Director.
Center Coordination Functions
Maintain a good working knowledge of TSA services and all social services in Provo, Utah. Interface with other county/state agencies and establish/maintain good working relationships.
Maintain knowledge of current and future social service trends and assist The Salvation Army in the development and improvement of social services programs.
Establish and work closely with the Service Extension Advisory Board. Attend Advisory Board meetings and provide current financial and client assistance data to members. Recruit new appropriate board members as needed.
Oversee all operations of the Service Center, including daily business functions of the office. Be organized, detail-oriented, and able to multi-task, prioritize workload, meet deadlines, and work well under pressure.
Coordinate and supervise special events throughout the year.
Work independently while following all policies and procedures from the SE/EDS Department.
Assist with job postings, interviews, and selection of final candidates.
Interview, screen, select, and supervise the work of all volunteers.
Maintain good rapport and communication with staff, volunteers, vendors, and the public.
Submit accurate monthly reports and statistics to DHQ in a timely manner.
Handle all donations as directed by DHQ protocol.
Provide input in, monitor, and adhere to the service center’s budget.
Seek additional new funding sources and write and track grants.
Represent TSA throughout Utah County at community, business, and social service organizations.
Oversee Christmas/seasonal projects and the annual Red Kettle Campaign.
Work with media outlets to obtain coverage of TSA events.
Participate in internal committees and conferences as requested.
Other duties as assigned by the EDS/SE Director.
Client Assistance Functions
Maintain professional standards in providing effective case management.
Manage the day-to-day effective operation of services and case management.
Maintain awareness of services provided by other local social service agencies.
Handle denial of assistance with compassion and make appropriate referrals.
Maintain proficiency in handling crisis/emergency services.
Conduct client interviews and prepare case files.
Prepare all paperwork/vouchers for payment.
Education and Work Experience:
Bachelor’s Degree in Social Work or at least two years in a related field or professional experience in a related human services program.
Knowledge, Skills, and Abilities Required:
Strong communication, writing, and budget/accounting skills. Computer proficiency with strong customer service ability. Bilingual in Spanish preferred.
Software-related skills:
Experience in Microsoft Word, Teams, and Excel required. Must become proficient in the use of The Salvation Army’s social services database system(s).
Physical Requirements:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to lift up to 25 pounds. Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
Acknowledgment of Religious Purposes of The Salvation Army:
The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church.
Education
Bachelors or better in Social Work
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Provo Service Center Director
FLSA Status:
Full Time - exemptReports to:
Divisional EDS/SE Director
Rate of Pay:
$55,640 (Exempt) annually, paid bi-weekly (approx. $2,140.00)
Closing Date:
9/6/2024
Benefits:
Standard; Full-Time, Exempt employees are eligible for but not limited to the following:
Health, vision, dental, life as well as voluntary life and disability insurance
Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
Vacation benefit – 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b) plan)
Scope of Position/Essential Functions:
To provide direct services to clients on behalf of The Salvation Army and to oversee the daily office and client assistance operations. As an employee of The Salvation Army, a California corporation, the Director reports to and is under the supervision of the Divisional Emergency Disaster Services (EDS) / Service Extension (SE) Director.
Center Coordination Functions
Maintain a good working knowledge of TSA services and all social services in Provo, Utah. Interface with other county/state agencies and establish/maintain good working relationships.
Maintain knowledge of current and future social service trends and assist The Salvation Army in the development and improvement of social services programs.
Establish and work closely with the Service Extension Advisory Board. Attend Advisory Board meetings and provide current financial and client assistance data to members. Recruit new appropriate board members as needed.
Oversee all operations of the Service Center, including daily business functions of the office. Be organized, detail-oriented, and able to multi-task, prioritize workload, meet deadlines, and work well under pressure.
Coordinate and supervise special events throughout the year.
Work independently while following all policies and procedures from the SE/EDS Department.
Assist with job postings, interviews, and selection of final candidates.
Interview, screen, select, and supervise the work of all volunteers.
Maintain good rapport and communication with staff, volunteers, vendors, and the public.
Submit accurate monthly reports and statistics to DHQ in a timely manner.
Handle all donations as directed by DHQ protocol.
Provide input in, monitor, and adhere to the service center’s budget.
Seek additional new funding sources and write and track grants.
Represent TSA throughout Utah County at community, business, and social service organizations.
Oversee Christmas/seasonal projects and the annual Red Kettle Campaign.
Work with media outlets to obtain coverage of TSA events.
Participate in internal committees and conferences as requested.
Other duties as assigned by the EDS/SE Director.
Client Assistance Functions
Maintain professional standards in providing effective case management.
Manage the day-to-day effective operation of services and case management.
Maintain awareness of services provided by other local social service agencies.
Handle denial of assistance with compassion and make appropriate referrals.
Maintain proficiency in handling crisis/emergency services.
Conduct client interviews and prepare case files.
Prepare all paperwork/vouchers for payment.
Education and Work Experience:
Bachelor’s Degree in Social Work or at least two years in a related field or professional experience in a related human services program.
Knowledge, Skills, and Abilities Required:
Strong communication, writing, and budget/accounting skills. Computer proficiency with strong customer service ability. Bilingual in Spanish preferred.
Software-related skills:
Experience in Microsoft Word, Teams, and Excel required. Must become proficient in the use of The Salvation Army’s social services database system(s).
Physical Requirements:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to lift up to 25 pounds. Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
Acknowledgment of Religious Purposes of The Salvation Army:
The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church.
Education
Bachelors or better in Social Work
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr