Omni Hotels & Resorts
Managing Director
Omni Hotels & Resorts, Orlando, Florida, us, 32885
Managing Director
Job Locations:
US-FL-OrlandoRequisition ID:
2024-114321# of Openings:
1Category:
Hotel ManagementOverview
Orlando Resort at ChampionsgateThe Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.Job Description
The Managing Director functions as the primary strategic business leader of the resort. As leader of the resort, this position is responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales, and revenue generation and delivering a return on investment to ownership. The Managing Director leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the Managing Director builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement.Responsibilities
Sets goals and expectations for direct reportsIdentifies leadership and fosters career developmentInspires and motivates team to achieve operational excellenceCreates a cohesive leadership team and positive business environment that consistently delivers resultsDevelops deployment strategies to market resort to continue to grow market shareReviews the STR report, competitive shopping reports and other resources to maintain a strong understanding of the resort's market positionEnsures sales and revenue engines are leveraged to drive RevPAR improvement year over yearEnsures capital expenditure funds are being budgeted and deployed effectively and within programHolds staff accountable for successful performance in a positive mannerUtilizes an 'open door' policyCommunicates a clear and consistent message regarding resort goals to produce desired resultsFosters associate engagement to providing excellent serviceConducts annual performance appraisals with direct reports according to Standard Operating ProceduresHires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operationWorks collaboratively with the regional tourism entities to build and nurture strong relationships to aid the business objectives of the resortProvides strategic direction and direct support to ensure the success of the group sales teamParticipates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfactionParticipates directly in risk management issues and prevention, including legal and workers compensationEnsures accurate revenue, expense and labor forecasts and executionCreates appropriate development plans based on individual strengths, development needs, career aspirations and abilitiesParticipates in loyalty program member relations to facilitate acquisition and retentionQualifications
5 years minimum experience as a General Manager in a four-diamond resort requiredPrevious experience in a large-scale resort environment with strong alliances with convention centersStrongly required to have experience with golf, spa, or membership programsStrongly preferred to have experience managing major capital projects including renovationsStrong leadership skillsExcellent communications skillsAble to motivate team to provide best-in-class customer serviceExperience leading large food and beverage operations with multiple outlets and convention centers required10+ years of P&L responsibilitiesOmni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr
Job Locations:
US-FL-OrlandoRequisition ID:
2024-114321# of Openings:
1Category:
Hotel ManagementOverview
Orlando Resort at ChampionsgateThe Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.Job Description
The Managing Director functions as the primary strategic business leader of the resort. As leader of the resort, this position is responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales, and revenue generation and delivering a return on investment to ownership. The Managing Director leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the Managing Director builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement.Responsibilities
Sets goals and expectations for direct reportsIdentifies leadership and fosters career developmentInspires and motivates team to achieve operational excellenceCreates a cohesive leadership team and positive business environment that consistently delivers resultsDevelops deployment strategies to market resort to continue to grow market shareReviews the STR report, competitive shopping reports and other resources to maintain a strong understanding of the resort's market positionEnsures sales and revenue engines are leveraged to drive RevPAR improvement year over yearEnsures capital expenditure funds are being budgeted and deployed effectively and within programHolds staff accountable for successful performance in a positive mannerUtilizes an 'open door' policyCommunicates a clear and consistent message regarding resort goals to produce desired resultsFosters associate engagement to providing excellent serviceConducts annual performance appraisals with direct reports according to Standard Operating ProceduresHires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operationWorks collaboratively with the regional tourism entities to build and nurture strong relationships to aid the business objectives of the resortProvides strategic direction and direct support to ensure the success of the group sales teamParticipates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfactionParticipates directly in risk management issues and prevention, including legal and workers compensationEnsures accurate revenue, expense and labor forecasts and executionCreates appropriate development plans based on individual strengths, development needs, career aspirations and abilitiesParticipates in loyalty program member relations to facilitate acquisition and retentionQualifications
5 years minimum experience as a General Manager in a four-diamond resort requiredPrevious experience in a large-scale resort environment with strong alliances with convention centersStrongly required to have experience with golf, spa, or membership programsStrongly preferred to have experience managing major capital projects including renovationsStrong leadership skillsExcellent communications skillsAble to motivate team to provide best-in-class customer serviceExperience leading large food and beverage operations with multiple outlets and convention centers required10+ years of P&L responsibilitiesOmni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr