Grand Lake Health System
IT Technician
Grand Lake Health System, Saint Marys, Ohio, United States,
Hours of Job
FT - 1st Shift. 40 hours per week.Participation in 24/7 on-call rotation.Duties and Key Responsibilities
Investigates, analyzes, and resolves hardware and associated software andcommunications problems on hospital computer systems; performs complex hardwarerepairs and maintenance on a wide range of pc-based computers and peripherals.Provides advanced hardware technical assistance and support; troubleshoots and
resolves system hardware, software, and communications failures and conflicts.Evaluates existing computer systems hardware, and performs system upgrades; basedon customer needs, customizes, and tests computer systems, and resolves configurationconflicts and errors.Installs, integrates, and configures new computer systems and hardware for users.Researches, analyzes, and recommends appropriate computer hardware for customized
computer configurations.Reviews, prioritizes, and processes problem reports; documents the progress of
projects.Trains end users and employees, as appropriate.Maintains a high-level quality of customer service standards in dealing with and
responding to questions.Performs miscellaneous job-related duties as assigned.Requirements
Ability to work independently, with little or no supervision.Excellent communication and organization skills.Able to prioritize and work under deadlines.Education/Certifications
High school diploma with 3 to 5 year's experience directly related to the duties and responsibilities specified.Must have training in various Microsoft operating systems and personal computing products.Experience
3-5 year's experience in computer system comparable to current installed system.
Grand Lake Health System provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GLHS complies with applicable state and local laws governing nondiscrimination in employment in all of our locations. In addition, Grand Lake Health System is an At-Will Employment employer.
FT - 1st Shift. 40 hours per week.Participation in 24/7 on-call rotation.Duties and Key Responsibilities
Investigates, analyzes, and resolves hardware and associated software andcommunications problems on hospital computer systems; performs complex hardwarerepairs and maintenance on a wide range of pc-based computers and peripherals.Provides advanced hardware technical assistance and support; troubleshoots and
resolves system hardware, software, and communications failures and conflicts.Evaluates existing computer systems hardware, and performs system upgrades; basedon customer needs, customizes, and tests computer systems, and resolves configurationconflicts and errors.Installs, integrates, and configures new computer systems and hardware for users.Researches, analyzes, and recommends appropriate computer hardware for customized
computer configurations.Reviews, prioritizes, and processes problem reports; documents the progress of
projects.Trains end users and employees, as appropriate.Maintains a high-level quality of customer service standards in dealing with and
responding to questions.Performs miscellaneous job-related duties as assigned.Requirements
Ability to work independently, with little or no supervision.Excellent communication and organization skills.Able to prioritize and work under deadlines.Education/Certifications
High school diploma with 3 to 5 year's experience directly related to the duties and responsibilities specified.Must have training in various Microsoft operating systems and personal computing products.Experience
3-5 year's experience in computer system comparable to current installed system.
Grand Lake Health System provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GLHS complies with applicable state and local laws governing nondiscrimination in employment in all of our locations. In addition, Grand Lake Health System is an At-Will Employment employer.