Tulsa Public Schools
Director of Client Services
Tulsa Public Schools, Tulsa, Oklahoma, United States, 74145
Full Job Description:
Director of Client Services
Grade:
Business Grade 11 | BG-11
Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the Salary Schedule for the corresponding Salary Grade (listed above).
For more information on our comprehensive benefits packages, please visit: Compensation and Benefits website.
Position Summary:
The Director of Client Services should plan, direct, evaluate and implement technology strategy, systems and support leveraging ITIL centric services related to K-12 school districts. The Director also should provide operational oversight to the daily activities of the Network Engineers and Techs, AV Team, Physical Security Techs and Cyber Security team. The Director oversees Information Technology bond projects, including budget management and collaboration with district departments ensuring technology services have established lifecycle programs and aligned roadmaps.
Minimum Qualifications:
Education:
High School diploma or GED equivalent minimum
Bachelor’s degree in information technology, computer science, computer information systems, management information systems, or related field preferred
Experience:
Seven (7) years' work experience in information technology
Three (3) years of supervisory work experience
Specialized Knowledge, Licenses, Etc.:
Technical expertise in desktop and networking technologies
Experience with Bond fund management for technology
Working knowledge with Erate (Universal Service Fund for Schools & Libraries) fund management for technology
Technology Leadership & Administration Training
Working knowledge with an IT Service Management (ITSM) tool, IT Infrastructure Library (ITIL), or Project Management Institute (PMI) framework
Proficient in Microsoft Office Suite and Google Office Suite
Bilingual in Spanish preferred
About Our District:
At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.
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Director of Client Services
Grade:
Business Grade 11 | BG-11
Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the Salary Schedule for the corresponding Salary Grade (listed above).
For more information on our comprehensive benefits packages, please visit: Compensation and Benefits website.
Position Summary:
The Director of Client Services should plan, direct, evaluate and implement technology strategy, systems and support leveraging ITIL centric services related to K-12 school districts. The Director also should provide operational oversight to the daily activities of the Network Engineers and Techs, AV Team, Physical Security Techs and Cyber Security team. The Director oversees Information Technology bond projects, including budget management and collaboration with district departments ensuring technology services have established lifecycle programs and aligned roadmaps.
Minimum Qualifications:
Education:
High School diploma or GED equivalent minimum
Bachelor’s degree in information technology, computer science, computer information systems, management information systems, or related field preferred
Experience:
Seven (7) years' work experience in information technology
Three (3) years of supervisory work experience
Specialized Knowledge, Licenses, Etc.:
Technical expertise in desktop and networking technologies
Experience with Bond fund management for technology
Working knowledge with Erate (Universal Service Fund for Schools & Libraries) fund management for technology
Technology Leadership & Administration Training
Working knowledge with an IT Service Management (ITSM) tool, IT Infrastructure Library (ITIL), or Project Management Institute (PMI) framework
Proficient in Microsoft Office Suite and Google Office Suite
Bilingual in Spanish preferred
About Our District:
At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.
#J-18808-Ljbffr