Degree Progress Graduation Evaluator (2 Positions)

Job SummaryReporting to and receiving direction from the Associate Registrar for Undergraduate Graduation Evaluation, the Degree Progress Graduation Evaluator independently manages complex tasks related to graduation candidacy verification, degree processing, and awarding. This role involves auditing and analyzing student progress in meeting Title 5, CSU, and University requirements for undergraduate degrees, requiring a high level of professional judgment. Serving as a liaison to college success center advisors and campus departments, the Degree Progress Graduation Evaluator provides essential degree-related information to support effective advising on university, major, minor, residency, and honors requirements. The Degree Progress Graduation Evaluator serves students by offering information regarding policies and procedures, suggesting actions, and developing and recommending solutions to address issues. The role's primary objective is to provide accurate and helpful information, fostering positive relationships while ensuring students meet their graduation requirements efficiently.Key ResponsibilitiesEvaluates student's eligibility to graduate by auditing a student's compliance with degree requirements based on established Title 5, CSU, and University policies and procedures.Provides appropriate solutions to satisfy outstanding requirements while explaining relevant policies, regulations, and procedures. Refers students to other academic units when appropriate.Provides comprehensive advice to students on complex and sensitive issues relevant to transfer credit and graduation requirements (GPA, GE, catalog rights, etc.).Works with academic departments and the advising center to ensure that requirements enforced in the degree progress report accurately reflect general education and major requirements at SJSU.Advises students, staff, and faculty with understanding students' degree progress reports, including adding course substitutions and exceptions to the MyProgress Report.Collaborates with the Admissions Office and Articulation Officer to resolve transfer credit and articulation issues.Evaluates transcripts and posts transfer credits for students who have applied for graduation.Knowledge, Skills & AbilitiesAbility to communicate with constituents in a professional and respectful manner.Ability to interpret complex CSU and SJSU policies related to transfer credit, GE, catalog rights, GPA, etc.Working knowledge of software applications: word processing, spreadsheet, database management.Ability to perform accurately in a detail-oriented environment.Ability to handle multiple and complex work priorities, organize and plan work and projects.Ability to reason logically and analyze and solve organizational and operations problems of one or several program areas and recognize specific college needs.Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees, and external agencies.Ability to interpret and apply program rules and regulations.Ability to advise students individually and in groups on routine matters when required.Ability to use tact and sensitivity to ensure students' understanding of complex information.Familiarity with FERPA and data security best practices.Strong oral communication and critical thinking skills.Must possess excellent customer service and public relations skills.Ability to prioritize and effectively utilize time management skills in daily tasks.Required QualificationsEquivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.Two (2) years of professional experience in one of the student services program areas or in a related field. A master's degree in a job-related field may be substituted for one year of professional experience.Preferred QualificationsEarned Bachelor's Degree.Four years of professional work experience in a higher education environment in areas of operations such as records, graduation, admissions, advising in a large size institution.Experience in involving data review and analysis in a fast-paced environment.CompensationClassification: Student Services Professional IIAnticipated Hiring Range: $4,841/month - $4,878/monthCSU Salary Range: $4,841/month - $6,884/month

San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestAll applicants must apply within the specified application period:

September 10, 2024 through September 24, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities.

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