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San Jose State University

Senior Student Academic Success Specialist (3 Positions)

San Jose State University, San Jose, California, United States, 95199


Job SummaryThe Senior Student Academic Success Specialist (SASS) will have a demonstrated track record of successfully advising a diverse student population, resolving complex advising issues, and will work to ensure that all students have a clear path to achieve academic success. The Senior SASS will be responsible for developing and providing materials, workshops and other programming to support students' success and progress to degree. The Senior SASS will focus on helping the campus close the equity gap between its varied student communities by building relationships and retaining students to graduation through increased engagement and a sense of belonging to the SJSU community.Key ResponsibilitiesDevelop and implement an asset-based and strengths-based approach while using a case management strategy to establish a working relationship that includes regular meetings, careful documentation, tracking of student progress, and assessment of student success.Introduce and orient students to their academic requirements (MyProgress, Catalog), academic planning tools (MyPlanner, Roadmap), and campus resources.Assist students in creating educational goals and interpretation of policies and procedures in relation to their goals.Develop and implement programming efforts and materials to support students' transition to college, with the goal of enhancing skills and behaviors that facilitate academic success (e.g., time management, study skills, effective communication with instructors, growth mindset).Monitor academic progress by leveraging early support systems (EAB Navigate - progress reports) and implement systems that offer timely interventions to support student needs.Participate in college and university-wide programs and events that support student success for frosh and sophomores and minimize equity gaps.Provide academic advising during frosh orientation (Sparta Camp).Take a lead role in designing and implementing programming efforts and materials to support students' transition to SJSU, with the goal of enhancing skills and behaviors that facilitate academic success (e.g., time management, study skills, effective communication with instructors, growth mindset, student panel).Knowledge, Skills & AbilitiesBasic principles of individual and group behavior, and techniques and methods of interviewing/connecting with students for the purposes of effective holistic academic advising.Effective communication skills (both written and verbal) with individuals/groups.Must be detail-oriented with strong organizational and programming skills.Effectively develop and deliver high-quality programming to support student success.Ability to establish trust and a strong working relationship with college students.Ability to work independently and maintain cooperative working relationships with students, staff and faculty; function as part of a team.Required QualificationsEquivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.Three years of progressively responsible professional student services work experience.A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.Preferred QualificationsMaster's degree in Counseling, Higher Education, College Student Personnel, Social Work, Education, or a directly related field.Three years of experience serving diverse college students in an academic advising/counselor role.Three years of experience working with underrepresented and historically underserved students is highly desirable.Three years of experience establishing trust and a strong working relationship with college students and referring students to campus resources/services, as appropriate.Three years of experience interpreting and clearly explaining university and college advising policies and procedures.Working with staff, faculty, and administrators from a diverse background.Three years of experience organizing and leading programming efforts in a college/university environment.Excellent interpersonal communication, relationship building and student service skills.CompensationClassification: Student Services Professional IIIAnticipated Hiring Range: $5,276/month - $5,732/monthCSU Salary Range: $5,276/month - $7,517/monthSan Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestAll applicants must apply within the specified application period:

May 6, 2024 through May 21, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities.

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