Pierce College District
Basic Needs Navigator (Program Specialist 3)
Pierce College District, Washington, District of Columbia, us, 20022
Position SummaryPIERCE COLLEGE IS SEEKING TO HIRE TWO (2) BASIC NEEDS NAVIGATORS
One position will be housed on the Puyallup campus.One position will be housed on the Fort Steilacoom campus.
The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.
The Pierce College District is committed to being an anti-racist institution; to truly be anti-racist, we must work deliberately to eliminate barriers that have prevented the most promising and capable students from entering and thriving in college.
The Basic Needs Navigator will engage in culturally sustaining case management and student care practices that center racial and identity equity to remove barriers and empower students to successfully navigate their Pierce College experience, particularly regarding accessing essential needs-related benefits and all forms of student financial support.The Basic Needs Navigator is dedicated to supporting students in accessing benefits related to food/housing insecurity, homelessness, and other basic needs programs and services. This includes relational engagement to eliminate inequities and to advance student belongingness, self-efficacy and agency, persistence, degree completion, and transfer/employment readiness. The Basic Needs Navigator partners across the district and collaborates with external stakeholders to improve normalizing help-seeking for students.This position reports to the Director of Basic Needs and requires regular and consistent attendance.
Essential FunctionsThe Basic Needs Navigator will be responsible for the following, but not limited to:
Case Management:
Provide culturally responsive and personalized case management services to advance the success of marginalized students.
Assist with implementing the Basic Needs Strategic Plan, partnering with Offices of Student Life, Student Government, and volunteers to operate a low-barrier food pantry to work towards a hunger-free campus.
Build and maintain a working knowledge of community resources and nurture relationships with stakeholders who align with Pierce College’s mission, vision, and values.
Build and maintain a working knowledge of policies and legislation that impact students and their access to basic needs.
Build and maintain working knowledge of internal resources and coach students through program funding options and processes.
Plan, evaluate, and consult with staff and outside entities to identify opportunities for equitable service intervention, explore solutions and alternatives, and use trauma-informed approaches that meet each student's goals and needs.
Maintain accurate and timely records of interactions with students and services provided using institutionally supported technology.
Engage in continuous self-led learning to recognize bias towards marginalized students.
Monitor the progress of caseload outcomes by analyzing progress reports and metrics.
Assessment:
Complete acuity assessments for caseload to identify strengths and challenges in academic, career, and personal pathway by identifying factors impacting academic progress.
Assess and refer eligible students for emergency grants. This includes outreach to engage students in requesting assistance, completing program intake, and follow up.
Assist with preparation of complex comprehensive plans, summaries, recommendations, progress and special reports.
Analyze data from multiple sources to inform service delivery. Collaborate with team to identify trends in need, identify programmatic barriers, and provide recommendations for solutions based on survey and intake responses.
Provide assessment of, and recommendations for, students referred through Behavioral Intervention and Threat Assessment (BITA) and similar programs.
Engagement and Retention:
Communicate with caseload frequently and intentionally through multiple methods, including but not limited to face-to-face meetings, college-supported technology solutions, e-mail, telephone, text messages.
Proactively identify current and potential needs and opportunities for resource referrals, and partner with students to gain early access to key college and basic needs resources before the need becomes critical.
Build sustainable relationships with students to better understand and support educational success in the context of their unique lived experiences.
Promote removal of barriers to degree completion by assisting students in navigating complex systems and connecting them with appropriate staff for interview and evaluation.
Engage in policy and social advocacy to advance and protect the rights of marginalized students and their access to basic needs resources.
Partner across the institution to improve policies, procedures, practices, and attitudes that may cause harm to students.
Other Duties as assignedQualificationsEducation Required
Bachelor’s degree in counseling, psychology, education, social work/welfare, human services, public health, or related field from an accredited college or university
OR
equivalent combination of education and experience.
Education to Experience Equivalences:Associate Degree = 2 years | Bachelor’s Degree = 4 years | Master’s = 5 yearsExperience Required
Knowledge of and experience working with community-based organizations/agencies and experience with basic needs, benefits, and human services programs.
Experience responding to students/clients with intersecting identities and providing holistic case management, specifically working with persons with diverse backgrounds: socioeconomic, cultural, racial/ethnic, physical, emotional or learning disabilities, Veterans, LGBTQIA2S+.
Experienced with proficient use of Microsoft Office Suite applications and primary databases.
Special Requirements
The successful candidate must consent to and pass a criminal background check after a conditional offer of employment.
Required Competencies
Adaptability and Flexibility:
Adapts to changing business needs, conditions, and work responsibilities. Handles high workloads, competing demands, vague assignments, interruptions, and distractions with poise and ease.
Effective Communication:
Possesses excellent communication skills, including clarity and frequency, active listening, providing feedback with respect for dignity, and assertive communication.
Information Competency:
Ability to access, evaluate, and apply information from various sources, tools, and contexts and adapt to changing technologies.
Cultural Humility:
Effective at developing and using constructive communication skills to interact respectfully with others. Utilizes appropriate methods for interacting sensitively, effectively, and professionally with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds and persons of all ages and lifestyle preferences.
Ethical Behavior:
Adheres to high standards of integrity and honesty.
Student Relations:
Maintains ethical and appropriate relationships with students while providing a positive environment, engaging in trauma-informed practices, and demonstrating the ability to interpret student needs and provide student-specific solutions.
Team Work:
Works cooperatively with others, recognizes and appreciates team members' contributions, and respects the team and its perspectives.
Personal Responsibility:
Demonstrates responsible personal and professional conduct, which contributes to the overall mission and goal of the organization, and accepts personal responsibility for the quality and timeliness of work.
Application ProcessApplication Requirements:
To be considered for this position, applicants must:
Meet the required qualifications as outlined in this announcement.
Complete the online application profile at:
https://www.pierce.ctc.edu/hr .
Apply for the specific job opening.
Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement.
(Cover Letter)
Upload (attach) detailed résumé of all educational and professional experience.
(Résumé)
Transcripts are not required in order to apply for this position; however, if you are selected for an interview,
you will be asked to bring copies of unofficial transcripts showing completion of the required level of education and/or coursework.
Upload (attach) a list of at least three (3) professional references with names, telephone numbers, and e-mail addresses. One of which must be your current or most recent supervisor. Letters of recommendation will not be accepted.
(References)
Provide a response to the following question.
(Supplemental Question)
Briefly describe how you have worked in your previous or current positions to advance equity, diversity, and inclusion in your organizations and how you would do that in this position.
Please limit your response to a maximum of 500 words.
Special Note:
To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.
All correspondence regarding your application status will be sent to the email address associated with your SCHOOLJOBS.COM account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.
Terms of Employment:
These are full-time (40 hours per week) classified, overtime-eligible positions with Pierce College District. The positions are permanent after serving a 6-month probationary period. One Basic Needs Navigator will work location will be at Pierce College, and one Basic Needs Navigator will work from the Fort Steilacoom campus. Occasional travel to Pierce College campuses or sites may occur. Work hours are between 8:00 a.m. and 5:00 p.m. Monday through Friday with occasional evenings and weekend work, and occasional travel as required. This position may be subject to reassignment between campuses or sites.
Salary & Benefits:
The starting salary of this position is $5,241.00 - $6,227.00 monthly dependent upon qualifications, with periodic increments up to $6,384.00 monthly. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at:
https://www.pierce.ctc.edu/hr-benefits
Physical Work Environment:
This position requires working indoors in an open office environment, which requires visual concentration on detail, dexterity, and precision and is subject to frequent noise and interruptions. This position may be eligible for occasional work from home.
Reasonable Accommodation:
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.
Screening & Interview Process:Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.
Conditions of Employment:
Pierce College is a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination is highly encouraged for all employees and students.
Prior to the start of employment, finalist(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.
Conditional offer letters will be accompanied by a declaration and authorization to release information form to be completed by the applicant.
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.
Bargaining Unit:
This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).
Equal Opportunity:
The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.
For more information about this position or assistance regarding your application, contact Human Resources at:
jobs@pierce.ctc.edu
Questions regarding equal employment opportunities or discrimination may be directed to the following:
Sean Cooke - Title IX Coordinator(253) 840-8472Davi Kallman - ADACO/Section 504 Coordinator(253) 912-3715Deena Forsythe - Interim Vice President for Human Resources(253) 964-6586Paula Henson-Williams - District Affirmative Action Officer(253) 864-3229
#J-18808-Ljbffr
One position will be housed on the Puyallup campus.One position will be housed on the Fort Steilacoom campus.
The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.
The Pierce College District is committed to being an anti-racist institution; to truly be anti-racist, we must work deliberately to eliminate barriers that have prevented the most promising and capable students from entering and thriving in college.
The Basic Needs Navigator will engage in culturally sustaining case management and student care practices that center racial and identity equity to remove barriers and empower students to successfully navigate their Pierce College experience, particularly regarding accessing essential needs-related benefits and all forms of student financial support.The Basic Needs Navigator is dedicated to supporting students in accessing benefits related to food/housing insecurity, homelessness, and other basic needs programs and services. This includes relational engagement to eliminate inequities and to advance student belongingness, self-efficacy and agency, persistence, degree completion, and transfer/employment readiness. The Basic Needs Navigator partners across the district and collaborates with external stakeholders to improve normalizing help-seeking for students.This position reports to the Director of Basic Needs and requires regular and consistent attendance.
Essential FunctionsThe Basic Needs Navigator will be responsible for the following, but not limited to:
Case Management:
Provide culturally responsive and personalized case management services to advance the success of marginalized students.
Assist with implementing the Basic Needs Strategic Plan, partnering with Offices of Student Life, Student Government, and volunteers to operate a low-barrier food pantry to work towards a hunger-free campus.
Build and maintain a working knowledge of community resources and nurture relationships with stakeholders who align with Pierce College’s mission, vision, and values.
Build and maintain a working knowledge of policies and legislation that impact students and their access to basic needs.
Build and maintain working knowledge of internal resources and coach students through program funding options and processes.
Plan, evaluate, and consult with staff and outside entities to identify opportunities for equitable service intervention, explore solutions and alternatives, and use trauma-informed approaches that meet each student's goals and needs.
Maintain accurate and timely records of interactions with students and services provided using institutionally supported technology.
Engage in continuous self-led learning to recognize bias towards marginalized students.
Monitor the progress of caseload outcomes by analyzing progress reports and metrics.
Assessment:
Complete acuity assessments for caseload to identify strengths and challenges in academic, career, and personal pathway by identifying factors impacting academic progress.
Assess and refer eligible students for emergency grants. This includes outreach to engage students in requesting assistance, completing program intake, and follow up.
Assist with preparation of complex comprehensive plans, summaries, recommendations, progress and special reports.
Analyze data from multiple sources to inform service delivery. Collaborate with team to identify trends in need, identify programmatic barriers, and provide recommendations for solutions based on survey and intake responses.
Provide assessment of, and recommendations for, students referred through Behavioral Intervention and Threat Assessment (BITA) and similar programs.
Engagement and Retention:
Communicate with caseload frequently and intentionally through multiple methods, including but not limited to face-to-face meetings, college-supported technology solutions, e-mail, telephone, text messages.
Proactively identify current and potential needs and opportunities for resource referrals, and partner with students to gain early access to key college and basic needs resources before the need becomes critical.
Build sustainable relationships with students to better understand and support educational success in the context of their unique lived experiences.
Promote removal of barriers to degree completion by assisting students in navigating complex systems and connecting them with appropriate staff for interview and evaluation.
Engage in policy and social advocacy to advance and protect the rights of marginalized students and their access to basic needs resources.
Partner across the institution to improve policies, procedures, practices, and attitudes that may cause harm to students.
Other Duties as assignedQualificationsEducation Required
Bachelor’s degree in counseling, psychology, education, social work/welfare, human services, public health, or related field from an accredited college or university
OR
equivalent combination of education and experience.
Education to Experience Equivalences:Associate Degree = 2 years | Bachelor’s Degree = 4 years | Master’s = 5 yearsExperience Required
Knowledge of and experience working with community-based organizations/agencies and experience with basic needs, benefits, and human services programs.
Experience responding to students/clients with intersecting identities and providing holistic case management, specifically working with persons with diverse backgrounds: socioeconomic, cultural, racial/ethnic, physical, emotional or learning disabilities, Veterans, LGBTQIA2S+.
Experienced with proficient use of Microsoft Office Suite applications and primary databases.
Special Requirements
The successful candidate must consent to and pass a criminal background check after a conditional offer of employment.
Required Competencies
Adaptability and Flexibility:
Adapts to changing business needs, conditions, and work responsibilities. Handles high workloads, competing demands, vague assignments, interruptions, and distractions with poise and ease.
Effective Communication:
Possesses excellent communication skills, including clarity and frequency, active listening, providing feedback with respect for dignity, and assertive communication.
Information Competency:
Ability to access, evaluate, and apply information from various sources, tools, and contexts and adapt to changing technologies.
Cultural Humility:
Effective at developing and using constructive communication skills to interact respectfully with others. Utilizes appropriate methods for interacting sensitively, effectively, and professionally with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds and persons of all ages and lifestyle preferences.
Ethical Behavior:
Adheres to high standards of integrity and honesty.
Student Relations:
Maintains ethical and appropriate relationships with students while providing a positive environment, engaging in trauma-informed practices, and demonstrating the ability to interpret student needs and provide student-specific solutions.
Team Work:
Works cooperatively with others, recognizes and appreciates team members' contributions, and respects the team and its perspectives.
Personal Responsibility:
Demonstrates responsible personal and professional conduct, which contributes to the overall mission and goal of the organization, and accepts personal responsibility for the quality and timeliness of work.
Application ProcessApplication Requirements:
To be considered for this position, applicants must:
Meet the required qualifications as outlined in this announcement.
Complete the online application profile at:
https://www.pierce.ctc.edu/hr .
Apply for the specific job opening.
Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement.
(Cover Letter)
Upload (attach) detailed résumé of all educational and professional experience.
(Résumé)
Transcripts are not required in order to apply for this position; however, if you are selected for an interview,
you will be asked to bring copies of unofficial transcripts showing completion of the required level of education and/or coursework.
Upload (attach) a list of at least three (3) professional references with names, telephone numbers, and e-mail addresses. One of which must be your current or most recent supervisor. Letters of recommendation will not be accepted.
(References)
Provide a response to the following question.
(Supplemental Question)
Briefly describe how you have worked in your previous or current positions to advance equity, diversity, and inclusion in your organizations and how you would do that in this position.
Please limit your response to a maximum of 500 words.
Special Note:
To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.
All correspondence regarding your application status will be sent to the email address associated with your SCHOOLJOBS.COM account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.
Terms of Employment:
These are full-time (40 hours per week) classified, overtime-eligible positions with Pierce College District. The positions are permanent after serving a 6-month probationary period. One Basic Needs Navigator will work location will be at Pierce College, and one Basic Needs Navigator will work from the Fort Steilacoom campus. Occasional travel to Pierce College campuses or sites may occur. Work hours are between 8:00 a.m. and 5:00 p.m. Monday through Friday with occasional evenings and weekend work, and occasional travel as required. This position may be subject to reassignment between campuses or sites.
Salary & Benefits:
The starting salary of this position is $5,241.00 - $6,227.00 monthly dependent upon qualifications, with periodic increments up to $6,384.00 monthly. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at:
https://www.pierce.ctc.edu/hr-benefits
Physical Work Environment:
This position requires working indoors in an open office environment, which requires visual concentration on detail, dexterity, and precision and is subject to frequent noise and interruptions. This position may be eligible for occasional work from home.
Reasonable Accommodation:
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.
Screening & Interview Process:Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.
Conditions of Employment:
Pierce College is a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination is highly encouraged for all employees and students.
Prior to the start of employment, finalist(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.
Conditional offer letters will be accompanied by a declaration and authorization to release information form to be completed by the applicant.
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.
Bargaining Unit:
This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).
Equal Opportunity:
The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.
For more information about this position or assistance regarding your application, contact Human Resources at:
jobs@pierce.ctc.edu
Questions regarding equal employment opportunities or discrimination may be directed to the following:
Sean Cooke - Title IX Coordinator(253) 840-8472Davi Kallman - ADACO/Section 504 Coordinator(253) 912-3715Deena Forsythe - Interim Vice President for Human Resources(253) 964-6586Paula Henson-Williams - District Affirmative Action Officer(253) 864-3229
#J-18808-Ljbffr