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Gen Digital

Director of Sales (Reputation Defender)

Gen Digital, Tempe, Arizona, us, 85285


Position Overview:

The Director of Sales will be responsible for leading and managing the sales team to achieve and exceed sales targets. This role requires a process-oriented and data-driven individual with a strong background in B2C and B2B sales. The successful candidate will be results-oriented, self-motivated, and comfortable with both technical and business concepts. We are searching for an energetic and organized self-starter who understands sales processes and can build relationships with the right decision-makers.

Key Responsibilities:

Lead, Manage, and Mentor Sales Team: Provide direction, support, and coaching to the sales team, fostering a high-performance culture and ensuring team members have the tools and resources they need to succeed.

Develop and Implement Sales Strategies and Processes: Create and refine sales strategies and processes that align with company goals, ensuring they are effectively communicated and executed by the sales team.

Design and Execute Comprehensive Sales Plans: Develop detailed sales plans that outline tactics for achieving revenue goals, including market segmentation, targeting, and positioning strategies.

Analyze Sales Data and Metrics: Regularly review sales performance data to identify trends, measure the effectiveness of sales initiatives, and make data-driven decisions to optimize sales strategies.

Work closely with Cross-Functional Teams: Collaborate with marketing, product development, customer service, and other departments to ensure alignment and support for sales initiatives, enhancing overall customer experience.

Coach Frontline Sales Staff: Provide hands-on support and guidance to frontline sales staff, including accompanying them on sales calls, conducting role-playing sessions, and offering feedback to improve their sales techniques.

Identify and Build Relationships with Key Decision-Makers: Network and establish relationships with key decision-makers within target organizations, understanding their needs and presenting tailored solutions that meet their business objectives.

Act as a Change Agent: Drive continuous improvement and innovation within the sales organization, challenging the status quo and implementing new approaches to enhance sales performance.

Requirements:

Proven Experience in Sales Leadership: Demonstrated success in a sales leadership role, with a strong background in both B2C and B2B sales, preferably in a technology or cybersecurity environment.

Extensive Experience with Salesforce: Proficiency in using Salesforce or similar CRM systems to manage sales processes, track performance, and generate actionable insights.

Hands-On Leadership Style: Willingness to get involved in the details, including coaching frontline sales staff and closing deals when necessary to ensure team success.

Strong Analytical Skills: Ability to analyze sales data and metrics to inform decision-making, identify opportunities for improvement, and measure the impact of sales initiatives.

Startup Experience: Experience working in a fast-paced startup environment, comfortable with the ambiguity and challenges of scaling a business and wearing multiple hats.

Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively convey ideas and build relationships with internal and external stakeholders.

Collaborative and Cross-Functional: Proven ability to work collaboratively across departments, ensuring alignment and driving towards common goals.

Nice to Have:

Experience Scaling Sales Teams: Track record of growing and scaling a sales team from 10 FTE to 100+ FTE, demonstrating the ability to manage growth effectively.

Partnership Sales Channel Management: Experience managing partnership sales channels, leveraging relationships with partners to drive sales and expand market reach.

Event and Conference Experience: Experience planning and executing sales activities at events and conferences, including booth management, presentations, and networking.

Experience Selling Services: Background in selling services, particularly within the cybersecurity or technology sectors.

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