Matheson Tri-Gas
Director of E-commerce
Matheson Tri-Gas, Irving, Texas, United States, 75084
JOB SUMMARY
The Director of Ecommerce is responsible for driving Matheson's online sales growth, enhancing the customer experience, and maximizing the company's ecommerce capabilities. This position plays a crucial role in shaping the company's ecommerce strategy and ensuring its successful implementation, including B2B and B2C sales of hard-goods, safety, and spec gas equipment products.
ESSENTIAL FUNCTIONS
Strategy Development:
Develop and execute the overall ecommerce strategy for the company, aligning it with the organization's goals and objectives.
Team Management:
Lead and manage a team of ecommerce professionals, including ecommerce customer service team, analysts, and developers, to ensure the successful implementation of ecommerce initiatives.
Website Management:
Oversee the development and maintenance of the company's ecommerce website, ensuring optimal functionality, user experience, and customer satisfaction.
Sales and Revenue Growth:
Drive sales and revenue growth through effective ecommerce strategies, including online marketing, promotions, pricing, and product assortment.
Customer Experience:
Continuously improve the customer experience on the ecommerce platform, ensuring a seamless and personalized shopping experience.
Analytics and Reporting:
Utilize data and analytics to measure and optimize the performance of the ecommerce platform, identifying trends, opportunities, and areas for improvement.
Vendor Management:
Manage relationships with ecommerce technology vendors, ensuring the selection of appropriate tools and platforms that support the company's ecommerce goals.
Cross-functional Collaboration:
Collaborate with other departments, such as marketing, operations, and IT, to ensure alignment and integration of ecommerce initiatives with overall business strategies.
Budgeting and Financial Management:
Develop and manage the ecommerce budget, ensuring efficient allocation of resources and achieving financial sales targets.
QUALIFICATIONS
Education:
Bachelor's Degree in Business administration, marketing, or information technology (Required). Master's Degree in Business administration or related field (Preferred).
Relevant certifications in ecommerce, digital marketing, or related fields (optional).
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Work Experience:
10+ years' experience in ecommerce.
Website development and optimization of ecommerce platforms such as Magento.
Understanding of content management systems, web analytical tools, and digital marketing technologies.
Familiarity with coding languages, web design principles, and user experience (UX) optimization.
Management of online sales channels to include implementation of digital marketing campaigns and utilization of analytics to drive business growth.
PHYSICAL DEMANDS/WORKING CONDITIONS
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Mental Demands:
NA
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE AA M/F/VET/Disability
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The Director of Ecommerce is responsible for driving Matheson's online sales growth, enhancing the customer experience, and maximizing the company's ecommerce capabilities. This position plays a crucial role in shaping the company's ecommerce strategy and ensuring its successful implementation, including B2B and B2C sales of hard-goods, safety, and spec gas equipment products.
ESSENTIAL FUNCTIONS
Strategy Development:
Develop and execute the overall ecommerce strategy for the company, aligning it with the organization's goals and objectives.
Team Management:
Lead and manage a team of ecommerce professionals, including ecommerce customer service team, analysts, and developers, to ensure the successful implementation of ecommerce initiatives.
Website Management:
Oversee the development and maintenance of the company's ecommerce website, ensuring optimal functionality, user experience, and customer satisfaction.
Sales and Revenue Growth:
Drive sales and revenue growth through effective ecommerce strategies, including online marketing, promotions, pricing, and product assortment.
Customer Experience:
Continuously improve the customer experience on the ecommerce platform, ensuring a seamless and personalized shopping experience.
Analytics and Reporting:
Utilize data and analytics to measure and optimize the performance of the ecommerce platform, identifying trends, opportunities, and areas for improvement.
Vendor Management:
Manage relationships with ecommerce technology vendors, ensuring the selection of appropriate tools and platforms that support the company's ecommerce goals.
Cross-functional Collaboration:
Collaborate with other departments, such as marketing, operations, and IT, to ensure alignment and integration of ecommerce initiatives with overall business strategies.
Budgeting and Financial Management:
Develop and manage the ecommerce budget, ensuring efficient allocation of resources and achieving financial sales targets.
QUALIFICATIONS
Education:
Bachelor's Degree in Business administration, marketing, or information technology (Required). Master's Degree in Business administration or related field (Preferred).
Relevant certifications in ecommerce, digital marketing, or related fields (optional).
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Work Experience:
10+ years' experience in ecommerce.
Website development and optimization of ecommerce platforms such as Magento.
Understanding of content management systems, web analytical tools, and digital marketing technologies.
Familiarity with coding languages, web design principles, and user experience (UX) optimization.
Management of online sales channels to include implementation of digital marketing campaigns and utilization of analytics to drive business growth.
PHYSICAL DEMANDS/WORKING CONDITIONS
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Mental Demands:
NA
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE AA M/F/VET/Disability
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