Sony Pictures Entertainment, Inc
Travel Counsellor II (REMOTE)
Sony Pictures Entertainment, Inc, California, Missouri, United States, 65018
The Travel Counsellor II is responsible for providing travel services and customer support for domestic and international travel reservations to meet our corporate/production/publicity transportation needs. Position requires heavy telephone and computer skills to handle interaction with customers, airlines, hotels, vendors, and others. Employee will be required to work with corporate, production, and publicity clients on coordinating all aspects of travel. The position may also require employee to work occasional nights and weekends to cover productions and provide backup to the jet coordinator when after-hours will not suffice.Responsibilities:
Coordinating and Booking TravelResearch, Paperwork, Back Office ProcessesTraining – Industry Updates, Covid Protocols, New Tools, etc.Ad Hoc ProjectsRequirements:
Associate’s degree preferredMust have 10+ years’ experience in a corporate travel environment.CAS, CTC, CCTE, and TTP certifications/licenses preferredMust possess strong computer skills including proficiency with Microsoft Office applications, GDS proficiency using Sabre 360.Concur Travel knowledge is a plus.Must be a team-player, flexible, know how to prioritize, and work independently.Get it Done Attitude. You are self-driven and take initiative for your work.Be Passionate. Bring the drive to deliver and improve end user experiences.Learning & problem-solving mindset. You strive to learn and to improve at every turn.Very Strong domestic and international travel knowledge.Must be detail-oriented, well organized, and have excellent interpersonal, verbal, and written communication skills.Ability to thrive in a fast-paced environment.Experience with Executive and Talent travel.Team player, flexible, adaptable, and knows how to prioritize.Must have the ability to multi-task and work independently within a fast-paced, high maintenance entertainment environment.Monitor queues and provide QC and Ticketing support as needed.Strong analytical skills and ability to work in a wide variety of areas with focus on analysis, problem solving, and improvement.
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Coordinating and Booking TravelResearch, Paperwork, Back Office ProcessesTraining – Industry Updates, Covid Protocols, New Tools, etc.Ad Hoc ProjectsRequirements:
Associate’s degree preferredMust have 10+ years’ experience in a corporate travel environment.CAS, CTC, CCTE, and TTP certifications/licenses preferredMust possess strong computer skills including proficiency with Microsoft Office applications, GDS proficiency using Sabre 360.Concur Travel knowledge is a plus.Must be a team-player, flexible, know how to prioritize, and work independently.Get it Done Attitude. You are self-driven and take initiative for your work.Be Passionate. Bring the drive to deliver and improve end user experiences.Learning & problem-solving mindset. You strive to learn and to improve at every turn.Very Strong domestic and international travel knowledge.Must be detail-oriented, well organized, and have excellent interpersonal, verbal, and written communication skills.Ability to thrive in a fast-paced environment.Experience with Executive and Talent travel.Team player, flexible, adaptable, and knows how to prioritize.Must have the ability to multi-task and work independently within a fast-paced, high maintenance entertainment environment.Monitor queues and provide QC and Ticketing support as needed.Strong analytical skills and ability to work in a wide variety of areas with focus on analysis, problem solving, and improvement.
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