Progilisys
Technical Support Analyst
Progilisys, Phoenix, Arizona, United States, 85003
Type:Contract
Type Details:W2, W2 - C2H
Complete Description:
Our customer is seeking a Technical Support Analysts to provide help desk support via telephone to their users. You will be fielding calls from internal employee, external work-from-home employees, as well as on-site employees working out of VA Medical Centers. You will be assisting them with connection and sign-on issues as well as other standard IT support issues logging and resolving open tickets in Service Now. You will be provided all the necessary equipment to perform your job. Knowledge of Active Directory, Okta, VDI, troubleshooting skills are preferred.100% phone work - using remote tools to assist end usersIf you are interested in this opportunity, please send us your resume, availability to interview and salary requirements immediately. If you are not and know of someone that qualifies or is looking for opportunities, please forward their contact information. We compensate for referrals that are successfully placed.
Type Details:W2, W2 - C2H
Complete Description:
Our customer is seeking a Technical Support Analysts to provide help desk support via telephone to their users. You will be fielding calls from internal employee, external work-from-home employees, as well as on-site employees working out of VA Medical Centers. You will be assisting them with connection and sign-on issues as well as other standard IT support issues logging and resolving open tickets in Service Now. You will be provided all the necessary equipment to perform your job. Knowledge of Active Directory, Okta, VDI, troubleshooting skills are preferred.100% phone work - using remote tools to assist end usersIf you are interested in this opportunity, please send us your resume, availability to interview and salary requirements immediately. If you are not and know of someone that qualifies or is looking for opportunities, please forward their contact information. We compensate for referrals that are successfully placed.