My Auto Import Center
Fixed Operations Director
My Auto Import Center, Muskegon, Michigan, United States, 49444
Job Overview:
We’re looking for a Fixed Operations Director to lead our service and parts team at our dealership. Our ideal candidate will possess strong leadership skills, a deep understanding of dealership operations, and a proven track record of driving performance and profitability in fixed operations.
Responsibilities:
Leadership & Management: Lead and manage our service and parts departments to achieve company goals and maintain high standards of performance. This team includes 20+ service technicians.
Operational Excellence: Develop and implement strategies to improve efficiency, productivity, and customer satisfaction across all departments.
Staff Development: Recruit, train, and mentor department managers and staff to foster a high-performing team environment.
Customer Service: Enhance the customer experience by ensuring prompt, professional, and high-quality service delivery.
Process Improvement: Identify areas for process improvement and implement best practices to streamline operations and increase overall effectiveness.
Compliance & Safety: Ensure adherence to all company policies, procedures, and regulatory requirements related to fixed operations.
We’re looking for applicants who exhibit qualities of integrity, willingness to be challenged, eagerness to learn and are compassionate towards customers and coworkers alike.
As a team, we value Faith, Family, Integrity, Teamwork and Strategic Growth, and we are looking to add a team member who will exhibit these values as well.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Experience:
Dealership: 3 years (Preferred)
Ability to Commute:
Muskegon, MI 49444 (Required)
Ability to Relocate:
Muskegon, MI 49444: Relocate before starting work (Required)
Work Location: In person
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We’re looking for a Fixed Operations Director to lead our service and parts team at our dealership. Our ideal candidate will possess strong leadership skills, a deep understanding of dealership operations, and a proven track record of driving performance and profitability in fixed operations.
Responsibilities:
Leadership & Management: Lead and manage our service and parts departments to achieve company goals and maintain high standards of performance. This team includes 20+ service technicians.
Operational Excellence: Develop and implement strategies to improve efficiency, productivity, and customer satisfaction across all departments.
Staff Development: Recruit, train, and mentor department managers and staff to foster a high-performing team environment.
Customer Service: Enhance the customer experience by ensuring prompt, professional, and high-quality service delivery.
Process Improvement: Identify areas for process improvement and implement best practices to streamline operations and increase overall effectiveness.
Compliance & Safety: Ensure adherence to all company policies, procedures, and regulatory requirements related to fixed operations.
We’re looking for applicants who exhibit qualities of integrity, willingness to be challenged, eagerness to learn and are compassionate towards customers and coworkers alike.
As a team, we value Faith, Family, Integrity, Teamwork and Strategic Growth, and we are looking to add a team member who will exhibit these values as well.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Experience:
Dealership: 3 years (Preferred)
Ability to Commute:
Muskegon, MI 49444 (Required)
Ability to Relocate:
Muskegon, MI 49444: Relocate before starting work (Required)
Work Location: In person
#J-18808-Ljbffr