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University of Southern California

EFT Operations Specialist

University of Southern California, Los Angeles, California, United States, 90079


EFT Operations Specialist

ApplyUSC Credit UnionLos Angeles, CaliforniaThe EFT Specialist is responsible for managing and processing ACH transactions, bank wires, check processing, and card disputes, while upholding USC Credit Union's core values and service standards.Responsibilities include, but are not limited to:Check Processing

Manage FedForward and FedReceipt transactionsReview and process incoming "On-Us" items and ATM/Mobile depositsHandle check returns, adjustments, and fraud casesACH Processing

Process and balance ACH credit/debit exceptions.Manage ACH stop payments, returns, and fraud cases.Bank Wires

Process incoming and outgoing wires.Serve as a second verifier for high-limit and flagged transactions.Card Disputes

Investigate and resolve debit/credit card disputes.Ensure compliance with Reg E and Z for fraud and non-fraud cases.Additional EFT Functions

Balance ledgers and mobile deposits.Manage Zelle disputes, bill pay items, and ATM transactions.Assist with audits, training, and new product implementations.Preferred Qualifications:

3+ years of relevant experience.Strong knowledge of regulatory requirements (e.g., Reg E, Reg Z, NACHA).Excellent communication, customer service, and organizational skills.Proficiency in MS Office (Word, Excel, PowerPoint).Ability to work independently, manage deadlines, and resolve complex issues professionally.Compensation:

The hourly rate range for this position is $23.00 - $25.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Why USC Credit Union is a great place to work:

Medical through USC Network, Blue Cross, and KaiserDentalVisionDependent Care and Health Care Flexible Spending Accounts (FSAs)Retirement with up to 10% employer contributionsTuition reimbursementPaid Time Off (PTO) including, up to 24 vacation days (based on tenure), 12 sick days, 9 paid holidays, 1 paid personal day, 4 paid winter recess days, paid bereavement, and paid jury dutyLife and voluntary insurance benefitsWorkWell Center that provides programs, resources, and services to benefits-eligible staff and their dependentsOther generous perks and discountsMinimum Education: High school or equivalentMinimum Experience: 3 yearsMinimum Field of Expertise: Financial institution experience, accounting or operations background.REQ20153808

Posted

Date: 08/22/2024Apply

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