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St. Mary's Bank

Senior Electronic Operations Specialist

St. Mary's Bank, Manchester, New Hampshire, us, 03103


St. Mary's Bank is looking to fill a

Senior Electronic Operations Specialist . This position is responsible for the following outcomes:

Responsible for ensuring processing/production deadlines are met and in accordance with State and Federal guidelines, NACHA Rules (National Automated Clearing House Association) and Regulation E to include but not limited to ACH, Online Banking, Bill Pay, eStatements, ATM/Debit Cards and Remote Deposit.

Provides support to retail staff and end users with electronic services and transaction processing to include but not limited to ACH, Online Banking, Bill Pay, eStatements, ATM/Debit Cards and Remote Deposit.

Responsible for effectively using fraud management tools available in minimizing losses to the credit union associated with ATM, POS, Online Banking and ACH transactions and is responsible for filing appropriate Reg. E and disputed ACH claims to the proper network and in compliance of rules and regulations including but not limited to OFAC.

Serves as the primary support contact for enhanced electronic services (i.e. Business bill pay, Remote Deposit w/ high-speed scanner, and ACH Origination services).

Effectively completing special projects and varied assignments to meet defined outcomes for each project to include testing and implementing system applications.

Qualifications:

Minimum of Associate's degree (or equivalency) with a minimum of 4 years of electronic operations; experience to include but not limited to ATM/Debit Card Management, and Online Banking/eStatements, Bill Pay, and Remote Deposit services.

At least one year of fraud prevention experience with an emphasis on electronic services.

Must be organized and able to work with minimal supervision.

Must be able to identify and reconcile general ledger variances for daily settlement needs (i.e. ACH Processing, ATM/ITM settlement, Card processing, etc).

Must be able to set priorities and meet tight deadlines under changing workloads.

Must possess strong attention to detail with the ability to perform multiple tasks.

Demonstrated proficiency in utilizing Microsoft Office, Word, and Excel is required.

Must be willing to work flexible hours including early hours or closing hours.

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