TEKsystems
IT Helpdesk
TEKsystems, Livonia, Michigan, us, 48153
*Description:*Right now, we have open positions for Field technicians in the following markets -all year over year contracts. Can/will be extended for another year based onperformance. Travel position. Must have reliable phone with unlimited data.Reliable Transportation. Provides deskside support in the problem isolation andrepair of Personal Computing and Printer Hardware, local software loads, filesaves/restores, functional tests, and off-hours and weekend support.
This customer facing, non-exempt PC/Printer field break/fix position provides a widerange of hardware support and related services specifically to PC Productscustomers. Products include Laptop, Desktop, RPOS, and Workstation products.Printer knowledge is a huge plus. A fast paced, constantly changing environmentthat requires positive approaches and demonstrated success at handling multiplestressors. Candidates must be self-contained, resourceful and determined forsuccess.
This is a team based group of self-starting, technical/mechanical deliveryprofessional. This ever changing environment presents each team member withvarious daily events that educate customers about the technology, managecritical service events, and interact with multiple levels of both and customermanagement/teams. These teams are responsible for completely satisfiedcustomers and helping to grow business in a profitable manner and withinbudget. It is imperative that the Field Service Rep. understands the financialaspects and business impact of what they deliver, how and why. Typical types ofreactive, on customer site, service events include, but are not limited to:Configuring hardware, software and simple network components, install, unit repair,and working with escalation personal performing and assisting in technicalaction plans to remediate pc/print issues.*Skills:*Customer service, Organized, IT Equipment, IT Hardware, Desktop, Deployment, Imaging, leadership, warehouse operation, Windows 10, Support, Install, Asset inventory*Top Skills Details:*Customer service, Organized, IT Equipment, IT Hardware, Desktop, Deployment, Imaging, leadership*Additional Skills & Qualifications:**Experience Level:*Intermediate Level
Eligibilityrequirements apply to some benefits and may depend on your job classificationand length of employment. Benefits are subject to change and may be subject tospecific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:* Medical,dental & vision* CriticalIllness, Accident, and Hospital* 401(k)Retirement Plan - Pre-tax and Roth post-tax contributions available* LifeInsurance (Voluntary Life & AD&D for the employee and dependents)* Short andlong-term disability* HealthSpending Account (HSA)*Transportation benefits* EmployeeAssistance Program* TimeOff/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This customer facing, non-exempt PC/Printer field break/fix position provides a widerange of hardware support and related services specifically to PC Productscustomers. Products include Laptop, Desktop, RPOS, and Workstation products.Printer knowledge is a huge plus. A fast paced, constantly changing environmentthat requires positive approaches and demonstrated success at handling multiplestressors. Candidates must be self-contained, resourceful and determined forsuccess.
This is a team based group of self-starting, technical/mechanical deliveryprofessional. This ever changing environment presents each team member withvarious daily events that educate customers about the technology, managecritical service events, and interact with multiple levels of both and customermanagement/teams. These teams are responsible for completely satisfiedcustomers and helping to grow business in a profitable manner and withinbudget. It is imperative that the Field Service Rep. understands the financialaspects and business impact of what they deliver, how and why. Typical types ofreactive, on customer site, service events include, but are not limited to:Configuring hardware, software and simple network components, install, unit repair,and working with escalation personal performing and assisting in technicalaction plans to remediate pc/print issues.*Skills:*Customer service, Organized, IT Equipment, IT Hardware, Desktop, Deployment, Imaging, leadership, warehouse operation, Windows 10, Support, Install, Asset inventory*Top Skills Details:*Customer service, Organized, IT Equipment, IT Hardware, Desktop, Deployment, Imaging, leadership*Additional Skills & Qualifications:**Experience Level:*Intermediate Level
Eligibilityrequirements apply to some benefits and may depend on your job classificationand length of employment. Benefits are subject to change and may be subject tospecific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:* Medical,dental & vision* CriticalIllness, Accident, and Hospital* 401(k)Retirement Plan - Pre-tax and Roth post-tax contributions available* LifeInsurance (Voluntary Life & AD&D for the employee and dependents)* Short andlong-term disability* HealthSpending Account (HSA)*Transportation benefits* EmployeeAssistance Program* TimeOff/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.