Argonaut Management Services, Inc
Chief Claims Officer
Argonaut Management Services, Inc, Chicago, Illinois, United States, 60290
Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.
Our flexible workplace is continuously evolving to ensure all employees feel:
Comfortable bringing their whole selves to work.Confident that they will be treated respectfully.Recognized for their performance and provided with equal opportunities to succeed.
At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us.Argo Group, a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market, offers a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients. We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.
A Brief Overview
The Chief Claims Officer reports directly to the Chief Executive Officer located in New York City and manages the entire Claims function for Argo. As a member of the executive management team, the Chief Claims Officer is responsible for the overall strategic direction, executive leadership, and management of all the Argo Group's claims operations. This includes Casualty, Professional Lines, Program Claims, Operations, Property, Reinsurance, Surety, and Workers' Compensation Claims. The position manages eight direct reports and approximately 180 indirect reports. The Chief Claims Officer partners with the other Argo Group executives in formulating both strategic plans and policy to meet group profitability and growth objectives. The Chief Claims Officer provides claim leadership and direction to the Senior Management of all the Argo Group claims operations with a focus on supporting the consistent execution of claims functions and maintenance of operational excellence. This position can be based in any of the following locations where Argo has an office: Chicago, IL, New York City, NY, Omaha, NE, Richmond, VA, Rockwood, PA, or San Antonio, TX.
How You Will Make an Impact:
Partners with key Argo Group executives to develop strategic and operational plans aimed at achieving both growth and profitability targets. Works collaboratively with representatives of the corporate actuarial team.Strategically manages teams led by People Managers to provide customers and partners with strong claims service and technical capabilities. This includes sophisticated coverage analysis, timely claims resolution, and strong negotiation of settlements.Leads, directs, and has leadership accountability for establishing claims performance objectives and metrics at all organizational levels.Drives continuous improvement through initiatives involving the employees, processes, and technology.Identifies and implements claims best practices in all operating units for proper and consistent claims performance.Effectuates claims resolution and process improvement while maximizing cost effectiveness and educating business managers/leaders as to claims drivers and trends.Ability to establish working relationships with a variety of claims vendors and negotiate vendor contracts to maximize financial benefit.Expertise in claims litigation management with a proven track record of successful outcomes.Provides guidance and direction to claims managers and professionals through a continuous process of management involvement.Supports the claims selection process to retain claims professionals that demonstrate appropriate technical expertise and commitment to excellence.
In summary, the successful candidate must be a knowledgeable, accomplished and "hands-on" insurance professional with a demonstrated track record of success in leading a diverse commercial lines claims organization. The successful candidate will have demonstrated claims technical and management expertise coupled with an effective personal style and a "team player" orientation. The Chief Claims Officer must work collaboratively with other members of an executive management team and have consistent credibility both inside and outside of Argo Group.
What We Need:
The ideal candidate for this position will be an accomplished insurance professional with a minimum of twenty years' experience in a senior management commercial property and casualty claims role. He/she must have highly effective leadership skills and a consistent record of superior results in leading a successful commercial claims organization.
The successful candidate must have a thorough understanding of property and casualty financial and actuarial concepts and their influence on the claims reserving process. Experience in designing and implementing claims technology solutions is essential. The successful candidate will possess an analytic and metric-driven focus combined with strong strategy development and execution skills.
Significant personal characteristics for a successful candidate include:
Excellent communication skills with the ability to build consensus.A strong focus on execution in getting things done right.Client focus with the ability to effectively determine specific client needs.A proven business leader with strong knowledge of Argo Group US, Inc.'s business.Demonstrates inner strength and has the courage to do the right thing.Intellectual curiosity and the ability to consider all options.Ability to build commitment both internally and externally.Strong focus on selection and talent development.A team builder who understands that success is dependent on team performance.Ability to establish mentoring relationships and participate in succession planning.Ability to drive consistent and timely application of claim adjudication strategies.Ability to proactively communicate accurate reflections of loss development.Demonstrates superior knowledge of complex claims situations.Demonstrates ability to make timely, solid decisions.Maintains productive relationships with clients and organizational peers.Possesses extensive knowledge and experience with adjudicating and managing claims for a portfolio of commercial products.Skilled in coverage, liability, and damages analysis.
Education Requirements include:
J. D. from an accredited law school.A CPCU or other relevant professional designation is desirable.
Physical Demands
This role generally operates within a standard office environment; requiring the use of a PC and other related office equipment.
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.Our Adjusters and Managers are empowered to exercise their independent discretion.We have a flat organizational structure, enabling more interaction with senior management.Our entire claims team works collaboratively to expeditiously resolve claims.We believe in building an inclusive and diverse team.
How We Work - Our Employee Values
Employees at Argo thrive together as a responsible, profitable specialty insurer where all stakeholders share in our success. We are committed to:
Demonstrate entrepreneurial spirit.Do the right thing.Collaborate.Respect each other.
PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400.
To all recruitment agencies
: Unless you have been requested to work on this position, please do not forward any resumes to Argo Group employees.
Argo Group International Holdings, Ltd. is an underwriter of specialty insurance products in the property and casualty market. More information about Argo is available at www.argogroup.com.
We are an Equal Opportunity Employer. We do not discriminate on the basis of any protected characteristic.
The collection of your personal information is subject to our HR Privacy Notice.
Our Benefits
Developing our employees professionally and personally strengthens our organization. Argo Group offers an attractive Total Rewards package that includes:
A culture that recognizes performance and empowers employees to excel.Flexible workplace policies that support employee well-being.Comprehensive health, wellness, and financial planning options.Continuous learning and professional development opportunities.An inclusive culture that develops and sponsors diverse teams.Active community outreach and volunteer programs.A generous Employee Referral program.
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Our flexible workplace is continuously evolving to ensure all employees feel:
Comfortable bringing their whole selves to work.Confident that they will be treated respectfully.Recognized for their performance and provided with equal opportunities to succeed.
At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us.Argo Group, a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market, offers a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients. We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.
A Brief Overview
The Chief Claims Officer reports directly to the Chief Executive Officer located in New York City and manages the entire Claims function for Argo. As a member of the executive management team, the Chief Claims Officer is responsible for the overall strategic direction, executive leadership, and management of all the Argo Group's claims operations. This includes Casualty, Professional Lines, Program Claims, Operations, Property, Reinsurance, Surety, and Workers' Compensation Claims. The position manages eight direct reports and approximately 180 indirect reports. The Chief Claims Officer partners with the other Argo Group executives in formulating both strategic plans and policy to meet group profitability and growth objectives. The Chief Claims Officer provides claim leadership and direction to the Senior Management of all the Argo Group claims operations with a focus on supporting the consistent execution of claims functions and maintenance of operational excellence. This position can be based in any of the following locations where Argo has an office: Chicago, IL, New York City, NY, Omaha, NE, Richmond, VA, Rockwood, PA, or San Antonio, TX.
How You Will Make an Impact:
Partners with key Argo Group executives to develop strategic and operational plans aimed at achieving both growth and profitability targets. Works collaboratively with representatives of the corporate actuarial team.Strategically manages teams led by People Managers to provide customers and partners with strong claims service and technical capabilities. This includes sophisticated coverage analysis, timely claims resolution, and strong negotiation of settlements.Leads, directs, and has leadership accountability for establishing claims performance objectives and metrics at all organizational levels.Drives continuous improvement through initiatives involving the employees, processes, and technology.Identifies and implements claims best practices in all operating units for proper and consistent claims performance.Effectuates claims resolution and process improvement while maximizing cost effectiveness and educating business managers/leaders as to claims drivers and trends.Ability to establish working relationships with a variety of claims vendors and negotiate vendor contracts to maximize financial benefit.Expertise in claims litigation management with a proven track record of successful outcomes.Provides guidance and direction to claims managers and professionals through a continuous process of management involvement.Supports the claims selection process to retain claims professionals that demonstrate appropriate technical expertise and commitment to excellence.
In summary, the successful candidate must be a knowledgeable, accomplished and "hands-on" insurance professional with a demonstrated track record of success in leading a diverse commercial lines claims organization. The successful candidate will have demonstrated claims technical and management expertise coupled with an effective personal style and a "team player" orientation. The Chief Claims Officer must work collaboratively with other members of an executive management team and have consistent credibility both inside and outside of Argo Group.
What We Need:
The ideal candidate for this position will be an accomplished insurance professional with a minimum of twenty years' experience in a senior management commercial property and casualty claims role. He/she must have highly effective leadership skills and a consistent record of superior results in leading a successful commercial claims organization.
The successful candidate must have a thorough understanding of property and casualty financial and actuarial concepts and their influence on the claims reserving process. Experience in designing and implementing claims technology solutions is essential. The successful candidate will possess an analytic and metric-driven focus combined with strong strategy development and execution skills.
Significant personal characteristics for a successful candidate include:
Excellent communication skills with the ability to build consensus.A strong focus on execution in getting things done right.Client focus with the ability to effectively determine specific client needs.A proven business leader with strong knowledge of Argo Group US, Inc.'s business.Demonstrates inner strength and has the courage to do the right thing.Intellectual curiosity and the ability to consider all options.Ability to build commitment both internally and externally.Strong focus on selection and talent development.A team builder who understands that success is dependent on team performance.Ability to establish mentoring relationships and participate in succession planning.Ability to drive consistent and timely application of claim adjudication strategies.Ability to proactively communicate accurate reflections of loss development.Demonstrates superior knowledge of complex claims situations.Demonstrates ability to make timely, solid decisions.Maintains productive relationships with clients and organizational peers.Possesses extensive knowledge and experience with adjudicating and managing claims for a portfolio of commercial products.Skilled in coverage, liability, and damages analysis.
Education Requirements include:
J. D. from an accredited law school.A CPCU or other relevant professional designation is desirable.
Physical Demands
This role generally operates within a standard office environment; requiring the use of a PC and other related office equipment.
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.Our Adjusters and Managers are empowered to exercise their independent discretion.We have a flat organizational structure, enabling more interaction with senior management.Our entire claims team works collaboratively to expeditiously resolve claims.We believe in building an inclusive and diverse team.
How We Work - Our Employee Values
Employees at Argo thrive together as a responsible, profitable specialty insurer where all stakeholders share in our success. We are committed to:
Demonstrate entrepreneurial spirit.Do the right thing.Collaborate.Respect each other.
PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400.
To all recruitment agencies
: Unless you have been requested to work on this position, please do not forward any resumes to Argo Group employees.
Argo Group International Holdings, Ltd. is an underwriter of specialty insurance products in the property and casualty market. More information about Argo is available at www.argogroup.com.
We are an Equal Opportunity Employer. We do not discriminate on the basis of any protected characteristic.
The collection of your personal information is subject to our HR Privacy Notice.
Our Benefits
Developing our employees professionally and personally strengthens our organization. Argo Group offers an attractive Total Rewards package that includes:
A culture that recognizes performance and empowers employees to excel.Flexible workplace policies that support employee well-being.Comprehensive health, wellness, and financial planning options.Continuous learning and professional development opportunities.An inclusive culture that develops and sponsors diverse teams.Active community outreach and volunteer programs.A generous Employee Referral program.
#J-18808-Ljbffr