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Sunset Hills Subaru

Automotive F&I Director

Sunset Hills Subaru, Sunset Hills, Missouri, United States,


Responsibilities:The F&I Director is responsible for providing exceptional customer service while helping customerschoose products that protect their vehicle purchase. In addition, this individual works with lenders toobtain financing approval and completes all vehicle purchase and associated paperwork accuratelyand on time.

The F&I Director is responsible for:

Following up on and collecting receivables.

Help customers choose protection packages for their vehicle by presenting all products andtheir benefits.

Ensure financing for customers; by building professional relationships with lenders andworking with them to get the best financing available for our customers.

Submit deals to bank electronically using appropriate dealer system.

Enter transactions accurately into CDK and bank approval systems.

Process all transaction paperwork and ensure it is accurate and meets the needs of theOffice, state specific DMV and lender requirements.

Track deal receivables and follow-up on outstanding items to ensure collection of all moneyand bank stipulations for contract funding.

Participate in store meetings including Sales Receivables, Save-a-Deal and Store Managermeetings.

Interact with sales team and sales managers to ensure transactions are completedaccurately and to the customer’s satisfaction.

Assist Sales Team with customer engagement in the sales department during peak traffictimes.

Meet monthly forecast for F&I Income, Penetration Levels, & CSI

Supervise the Financial Services Associates (F&I Managers) to ensure Individual & Department Goals are met

Demonstrates Behaviors consistent with the Companies Values in all interactions withcustomers, co-workers, & vendors.

Qualifications:

2+ years of dealership finance experience is required

Prior automotive sales management experience is a plus

Strong attention to Detail

Ability to work well in a Process Driven Environment

A team player focused on providing exemplary customer service

Self-motivated with the ability to set and achieve targeted goals

Excellent interpersonal communication with working knowledge of computers

Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

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