JLL
Change Manager
JLL, Chicago, Illinois, United States, 60290
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are currently seeking a
Change Manager
to build and deliver a Corporate Real Estate (CRE) technology adoption program for a global strategic account to join our JLL Technologies Program and Project Management Team. As Change Manager, you’ll have responsibility for working with clients’ real estate technology teams globally to develop and deploy multiple projects related to CRE technology adoption and change management. The Change Manager is accountable for quality and consistent delivery, on time, in scope, and in budget.What this job involvesAs a
Change Management Lead , you will be directly responsible for:Working in tandem with the technology implementation teams and client stakeholders, drive successful technology adoption through formal change management, communications, and training methodologies.Effectively engage with stakeholders of all levels, and align expectations and deliverables around change management for complex CRE technology implementations.Define and execute on change management plan and deliverables, including process documentation, training, quick reference guides, surveys, and robust communications as defined in the change management plan.Proactively manage stakeholder expectations and program/project risks.Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions.Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption.Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption.Establish strong business relationships with key stakeholders.Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:A Bachelor’s degree from an accredited institution, Master’s degree preferred.5+ years effectively leading complex change initiatives as primary job function. Change management certification strongly preferred (PROSCI or LaMarsh).Experience with Corporate Real Estate functions and technologies strongly preferred.Ability to thrive in a high-paced environment.Ability to work across global time zones as required.Strong consultative skills.Strong written and verbal communications skills; ability to maintain excellent communication skills with the ability to effectively communicate with multiple stakeholders.Proactive and situational leadership skills in people and project management.Self-motivation and desire to always deliver with excellence; be an organized, detail-oriented, reliable owner.Experience working in large global organizations with complex technical environments as well as dealing with internal and external customers, service providers, and vendors.Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.Ability to operate independently with general guidance.What you can expect from usWe succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.Estimated total compensation for this position is:
129,000.00 – 137,000.00 USD per year.Location:
Remote – Chicago, IL, Dallas, TX, St. Paul, MN.If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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Change Manager
to build and deliver a Corporate Real Estate (CRE) technology adoption program for a global strategic account to join our JLL Technologies Program and Project Management Team. As Change Manager, you’ll have responsibility for working with clients’ real estate technology teams globally to develop and deploy multiple projects related to CRE technology adoption and change management. The Change Manager is accountable for quality and consistent delivery, on time, in scope, and in budget.What this job involvesAs a
Change Management Lead , you will be directly responsible for:Working in tandem with the technology implementation teams and client stakeholders, drive successful technology adoption through formal change management, communications, and training methodologies.Effectively engage with stakeholders of all levels, and align expectations and deliverables around change management for complex CRE technology implementations.Define and execute on change management plan and deliverables, including process documentation, training, quick reference guides, surveys, and robust communications as defined in the change management plan.Proactively manage stakeholder expectations and program/project risks.Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions.Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption.Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption.Establish strong business relationships with key stakeholders.Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:A Bachelor’s degree from an accredited institution, Master’s degree preferred.5+ years effectively leading complex change initiatives as primary job function. Change management certification strongly preferred (PROSCI or LaMarsh).Experience with Corporate Real Estate functions and technologies strongly preferred.Ability to thrive in a high-paced environment.Ability to work across global time zones as required.Strong consultative skills.Strong written and verbal communications skills; ability to maintain excellent communication skills with the ability to effectively communicate with multiple stakeholders.Proactive and situational leadership skills in people and project management.Self-motivation and desire to always deliver with excellence; be an organized, detail-oriented, reliable owner.Experience working in large global organizations with complex technical environments as well as dealing with internal and external customers, service providers, and vendors.Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.Ability to operate independently with general guidance.What you can expect from usWe succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.Estimated total compensation for this position is:
129,000.00 – 137,000.00 USD per year.Location:
Remote – Chicago, IL, Dallas, TX, St. Paul, MN.If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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