Hilton Garden Inn/ Homewood Suites By Hilton
Confidential General Manager
Hilton Garden Inn/ Homewood Suites By Hilton, Baton Rouge, Louisiana, us, 70873
We are seeking a General Manager to join one of our locations. We offer competitive pay and benefits.
Job DescriptionThe General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and developing employees while maintaining the integrity of the hotel.
Responsibilities will include but not be limited to:
Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
Tour the operating departments daily, making adjustments as needed via department heads.
Conduct weekly staff meetings, including weekly training sessions presented by managers and self, using the steps to effectively train according to Company's Management’s standards, and review previous and future sales and operations efforts.
Meet all financial review dates and corporate directed programs in a timely fashion.
Ensure that all department heads maintain budgeted productivity levels and Company's standard checkbook accounting procedures.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Maintain direct contact with and monitor the development of management trainees.
Ensure that training-in-service standards are taking place in each department.
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily by using the A/P process.
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar.
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
Forecast the hotel’s monthly financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate forecast.
Prepare and conduct all management interviews and follow hiring procedures according to the company's SOPs.
Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
Motivate, coach, counsel and discipline all management personnel according to the Company’s SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
Ensure that all employees receive fair and equitable treatment according Company's SOP's.
Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
Be in the public areas during peak times, greeting guests and helping as needed.
Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
Complete required corporate training modules and become certified to train those as required.
Ensure that all scheduled meetings take place on the property.
Basic Qualifications:
At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
Physical requirements:
Long hours sometimes required.
Must have valid driver’s license for the applicable state.
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift:
10 hour shift
12 hour shift
Application Question(s):
A guest leaves a very positive, detailed online review about their experience at your hotel. What would you do?
A guest orders the same entrée each time she comes in and has a different complaint about it every time. As the assistant restaurant manager, what would you do?
You're traveling in the same direction as a school bus. It's in the lane next to you and is a few car-lengths ahead of you. The bus starts to slow down and turns on its red flashing lights. What would you do?
License/Certification:
Driver's License (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Ability to Commute:
Baton Rouge, LA (Required)
Ability to Relocate:
Baton Rouge, LA: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr
Job DescriptionThe General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and developing employees while maintaining the integrity of the hotel.
Responsibilities will include but not be limited to:
Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
Tour the operating departments daily, making adjustments as needed via department heads.
Conduct weekly staff meetings, including weekly training sessions presented by managers and self, using the steps to effectively train according to Company's Management’s standards, and review previous and future sales and operations efforts.
Meet all financial review dates and corporate directed programs in a timely fashion.
Ensure that all department heads maintain budgeted productivity levels and Company's standard checkbook accounting procedures.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Maintain direct contact with and monitor the development of management trainees.
Ensure that training-in-service standards are taking place in each department.
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily by using the A/P process.
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar.
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
Forecast the hotel’s monthly financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate forecast.
Prepare and conduct all management interviews and follow hiring procedures according to the company's SOPs.
Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
Motivate, coach, counsel and discipline all management personnel according to the Company’s SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
Ensure that all employees receive fair and equitable treatment according Company's SOP's.
Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
Be in the public areas during peak times, greeting guests and helping as needed.
Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
Complete required corporate training modules and become certified to train those as required.
Ensure that all scheduled meetings take place on the property.
Basic Qualifications:
At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
Physical requirements:
Long hours sometimes required.
Must have valid driver’s license for the applicable state.
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift:
10 hour shift
12 hour shift
Application Question(s):
A guest leaves a very positive, detailed online review about their experience at your hotel. What would you do?
A guest orders the same entrée each time she comes in and has a different complaint about it every time. As the assistant restaurant manager, what would you do?
You're traveling in the same direction as a school bus. It's in the lane next to you and is a few car-lengths ahead of you. The bus starts to slow down and turns on its red flashing lights. What would you do?
License/Certification:
Driver's License (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Ability to Commute:
Baton Rouge, LA (Required)
Ability to Relocate:
Baton Rouge, LA: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr