General Dynamics IT
Customer Service Support Specialist, T/S SCI with Polygraph
General Dynamics IT, Mc Lean, Virginia, us, 22107
Company:
General Dynamics ITLocation:
McLean, VAEmployment Type:
Full TimeDate Posted:
09/12/2024Job Categories:
Engineering, Information TechnologyIT Customer Service Support Specialist, T/S SCI with PolygraphTransform technology into opportunity as an IT Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.As an IT Customer Service Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Customer Service Support Specialist joining our team performing IT requirements validation to provide mobile devices support including but not limited to activation, configuration, setup, issuing, troubleshooting, providing resolution, maintaining and managing mobile devices inventory.WHAT YOU'LL NEED TO SUCCEED:Education:
Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Required Experience:
5+ years of related experience.Required Skills & Experience:Demonstrated experience as a technical help desk position supporting various versions of the Windows platform, internet browsers, and applications used in a high-paced business environment.Demonstrated experience providing superior customer service support.Demonstrated experience troubleshooting hardware, software, telephone, and video.Demonstrated experience deploying and testing hardware and software.Demonstrated experience using an enterprise ticketing system.Demonstrated experience troubleshooting technical issues and applying critical thought to problems.Demonstrated experience with troubleshooting VTC issues.Demonstrated experience with supporting VTC/Skype.Position hours:
M-F 7am-3pmSecurity Clearance Level:
TS/SCI with PolygraphLocation:
McLean, VA - On Customer SiteU.S. Citizenship RequiredGDIT IS YOUR PLACE:401K with company match.Comprehensive health and wellness packages.Internal mobility team dedicated to helping you own your career.Professional growth opportunities including paid education and certifications.Cutting-edge technology you can learn from.Rest and recharge with paid vacation and holidays.Contact Information:Company Name:
General Dynamics ITWebsite:
https://www.gdit.com/careers/job/fc...
#J-18808-Ljbffr
General Dynamics ITLocation:
McLean, VAEmployment Type:
Full TimeDate Posted:
09/12/2024Job Categories:
Engineering, Information TechnologyIT Customer Service Support Specialist, T/S SCI with PolygraphTransform technology into opportunity as an IT Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.As an IT Customer Service Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Customer Service Support Specialist joining our team performing IT requirements validation to provide mobile devices support including but not limited to activation, configuration, setup, issuing, troubleshooting, providing resolution, maintaining and managing mobile devices inventory.WHAT YOU'LL NEED TO SUCCEED:Education:
Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Required Experience:
5+ years of related experience.Required Skills & Experience:Demonstrated experience as a technical help desk position supporting various versions of the Windows platform, internet browsers, and applications used in a high-paced business environment.Demonstrated experience providing superior customer service support.Demonstrated experience troubleshooting hardware, software, telephone, and video.Demonstrated experience deploying and testing hardware and software.Demonstrated experience using an enterprise ticketing system.Demonstrated experience troubleshooting technical issues and applying critical thought to problems.Demonstrated experience with troubleshooting VTC issues.Demonstrated experience with supporting VTC/Skype.Position hours:
M-F 7am-3pmSecurity Clearance Level:
TS/SCI with PolygraphLocation:
McLean, VA - On Customer SiteU.S. Citizenship RequiredGDIT IS YOUR PLACE:401K with company match.Comprehensive health and wellness packages.Internal mobility team dedicated to helping you own your career.Professional growth opportunities including paid education and certifications.Cutting-edge technology you can learn from.Rest and recharge with paid vacation and holidays.Contact Information:Company Name:
General Dynamics ITWebsite:
https://www.gdit.com/careers/job/fc...
#J-18808-Ljbffr