Project Manager, Merchandise Operations

OverviewWe are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.One Team / One GoalWe are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.We offer a comprehensive benefits package that includes:Flexible work environmentCareer advancementCompetitive base salaryBonus opportunityVacation, Personal, Sick and Holiday payMedical, Dental, Vision, Disability, Life and AD&D insurance401k with a company match30% merchandise discountResponsibilitiesThis role will drive the cross-functional execution of multi-departmental efforts, ensuring timely, high-quality, and within-budget project delivery aligned with business and technical objectives.Ensure team members meet their commitments, milestones, resource allocations, and deliverablesAnticipate, identify, document, and manage key program risks and resource constraints, proposing mitigation and contingency plans across multiple programsDocument and communicate objectives, plans, status, issues, and risks promptly to team members, stakeholders, and senior managementCreate comprehensive project plansConduct steering committee meetings with the executive teamDevelop project documentation, including project charters/scopes, RACI charts, communication matrices, team directories, and status reportsCommunicate and escalate issues that impact project timelines, financials, and resourcesQualificationsBachelor's degree in Business, Computer Science, or equivalent hands on experience5 plus years experience in managing multiple projects; PMP certification is strongly preferredStrong experience with Smartsheet, MS Project or other Project Plan softwareRetail experience preferredExceptional communication, leadership, and organizational skillsSolution-oriented with a proven track record of identifying and implementing creative solutionsIn-depth knowledge of the software development lifecycleStrong leadership and team-building abilities, with a demonstrated ability to work in a matrix environment and influence at all levelsProven ability to build strong partnerships across organizations to achieve the best outcomes for complex programsCapable of managing multiple and frequently changing priorities simultaneously

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