National Life Group
Quality Assurance Specialist - Life Underwriting
National Life Group, Addison, TX
Quality Assurance Specialist - Life Underwriting
Company Summary
Come join one of America's fastest growing insurance companies with a stable history of 175 years. At National Life Group ("NLG"), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.
Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.
We invite you to explore what we have to offer and to join our cause.
Role Summary
The Quality Assurance Specialist - Life Underwriting is responsible for evaluating and enhancing the quality of underwriting decisions and processes within NLG's underwriting department. This role involves conducting thorough audits of underwriting files ensuring compliance with NLG's philosophy, guidelines, regulatory standards, and industry best practices. The specialist will identify trends, deviations, and areas of improvement, providing detailed feedback and recommendations to underwriters and management maintaining the integrity and consistency of the underwriting process and driving continuous improvement.
Essential Duties and Responsibilities
Minimum Qualifications
Preferred Qualifications
Benefits
Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
National Life Group
1 National Life Dr
Montpelier, VT 05604
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Site Disclosure and Privacy Policy
Company Summary
Come join one of America's fastest growing insurance companies with a stable history of 175 years. At National Life Group ("NLG"), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.
Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.
We invite you to explore what we have to offer and to join our cause.
Role Summary
The Quality Assurance Specialist - Life Underwriting is responsible for evaluating and enhancing the quality of underwriting decisions and processes within NLG's underwriting department. This role involves conducting thorough audits of underwriting files ensuring compliance with NLG's philosophy, guidelines, regulatory standards, and industry best practices. The specialist will identify trends, deviations, and areas of improvement, providing detailed feedback and recommendations to underwriters and management maintaining the integrity and consistency of the underwriting process and driving continuous improvement.
Essential Duties and Responsibilities
- Perform regular audits of the life underwriting cases to assess the accuracy and compliance with NLG's philosophy, guidelines, regulatory requirements, and industry standards
- Review underwriter decisions, documentation, and risk assessments to ensure adherence to established guidelines
- Identify trends, discrepancies, and deviations from underwriting guidelines and provide constructive feedback
- Work closely with leadership providing guidance and clarification on best practices
- Assist in developing action plans to correct identified issues and monitor the implementation of recommended changes
- Collaborate with training team to develop educational materials and sessions based on audit findings, aimed at improving underwriting quality and consistency
- Participate in initiatives to enhance underwriting processes, reduce error rates, and improve overall quality
- Provide insights and recommendations for process improvements based on audit findings and industry best practices
- Service as a subject matter expert in underwriting
- Encourage a culture of continuous learning and development within the team and foster an environment that supports knowledge sharing and professional growth
- This position is preferred onsite/hybrid with the expectation that you are in the office three days per week with current campus days being Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).
Minimum Qualifications
- Bachelor's degree
- 7 years of life underwriting experience; preferred background would include designations such as FALU, FLMI, or other course work within ALU, LOMA or similar industry organizations
- Experience in signing-off on large cases exceeding five million in face amount
- Previous experience with accelerated and rules engine underwriting
- Must be able to communicate in an effective manner, both verbal and written
- Demonstrated skill in developing risk management and underwriting programs
Preferred Qualifications
- Experience in underwriting quality assurance
Benefits
- Your benefits start day one and are flexible and customizable to your and your family's specific needs. Check out the BENEFITS of a Career at National Life!
Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
National Life Group
1 National Life Dr
Montpelier, VT 05604
Social Media Policy
Site Disclosure and Privacy Policy