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PagerDuty

Sr Program Manager, Employee & Organizational Performance

PagerDuty, San Francisco, California, United States, 94199


PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Are you hungry to have a big impact through career defining work? PagerDuty's People Development team is seeking a passionate and innovative talent management expert to join our team! As our Sr People Development Business Partner II focused on Employee & Organizational Performance you will lead our performance management & talent planning strategy and portfolio of experiences. This involves the design, development and global execution of integrated talent strategies, processes and practices to support a culture of high performance, internal progression & mobility, and proactive talent planning. These world-class programs will unlock performance, build and strengthen our global leadership pipeline, and produce measurable impact at a high-growth global tech company. The ideal candidate will have strong performance management experience working in a fast paced environment!

PagerDuty is a flexible, hybrid workplace.

This role is expected to come into our San Francisco office at least 2 times per month.

Portfolio:

Performance Management: Lead the end-to-end Performance Experience at PagerDuty (PE@PD) program to empower employees to reach their full potential and deliver high-quality results.

Talent Review & Succession Planning: Build a comprehensive and scalable approach to ongoing talent reviews to develop and retain our employees while strengthening our bench and pipeline of leaders.

Competency Management & Career Planning Frameworks: Own the organization's competency model & framework and design and execute career development plans across the organization.

Internal Mobility: Partner closely with Talent Acquisition and HRBPs to increase internal mobility opportunities.

Approach:

Consult and build high-trust partnerships with key stakeholders to understand their challenges and identify strategic skill gaps.

Take a human-centered, iterative design approach to develop talent solutions by conducting design research and best practice benchmarking.

Training and Enablement:

Content Creation and Management: Develop and maintain a library of engaging performance management and talent planning resources.

Change Management: Develop and implement change management strategies to drive effective adoption of new processes and programs.

Communications:

Draft performance management program communications tailored to various audiences.

Measurement: Regularly analyze and report on program outcomes and impact to make data-driven recommendations for continuous improvement.

BASIC QUALIFICATIONS

7+ years of experience in talent development, performance management, L&D or related HR role

5+ years of experience in a program management role within a People/HR team

Proven track record of designing and delivering strategic talent planning programs in fast-paced environments

PREFERRED QUALIFICATIONS

Experience managing Workday performance and talent modules

Experience with agile methodology and design thinking

Experience with project management software such as Asana or Monday.com

Coaching certification from ICF or another accredited organization

Proficiency designing and developing e-learning using authoring tools

Experience in eLearning design theories and standards

The base salary range for this position is 142,000 - 221,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates.

Where we workPagerDuty currently has offices in multiple locations and offers a hybrid, flexible workplace.

About PagerDutyPagerDuty, Inc. is a global leader in digital operations management. Customers rely on the PagerDuty Operations Cloud to power their digital transformation.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer.

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