Spectrum
Compensation Project Manager
Spectrum, Saint Louis, Missouri, United States, 63146
JOB SUMMARY
The Project Manager, Compensation is responsible for managing, planning, monitoring and reporting on key projects from conception through implementation within the Compensation function. The role is also responsible for proactively developing, managing and supporting Charter Communications’ enterprise-wide and business unit-specific employee reward and recognition programs. In collaboration with Compensation team people leaders, coordinates work and manages project details, data collection, reporting and communication to successfully drive project efforts. Assists with evaluating, designing, delivering reward and recognition strategies across the company. Ensures programs are competitive, meet business objectives and align with company strategies and have a positive effect on employee engagement. Supports the development, training, and education of Compensation team personnel on projects, programs and policies.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Plans, manages, and monitors projects from concept through implementation for multiple Compensation department projects simultaneously.
Manages day-to-day operational aspects of all assigned projects and gains consensus from stakeholders to ensure successful project execution and implementation.
Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and leadership expectations using the appropriate tools.
Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.
Review, analyze and research existing process methodologies to determine efficient and effective solutions and provide recommendations for enhancement.
Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.
Support the development, training and education of Compensation personnel with respect to projects, processes, and policies across the department.
Manage the design, implementation and maintenance of competitive employee reward and recognition programs.
Lead the planning, coordination and communication of reward and recognition programs across the company while monitoring reward and recognition programs and competitive labor market trends to enhance program effectiveness and business objectives.
Develop and maintain relationships with reward and recognition vendor partners by managing contacts and maximizing value brought by vendors.
Lead the documentation and communication process of HR, employee and Business Unit leadership feedback related to reward and recognition programs to assess the value of these programs to employees.
Ensure appropriate processes are in place to provide accurate and effective customer service to internal customers.
Assist in the implementation of reward and recognition policies and programs that support business strategies and attract, retain and motivate talented employees.
Ensure reward and recognition administration is compliant with internal policies, external regulations and is cost effective to administer.
May initiate various analysis projects and the design of new or special rewards and recognition programs to address particular business needs.
Performs miscellaneous duties as assigned.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge:
Ability to effectively manage and motivate reward and recognition team.
Ability to partner with business leaders.
Ability to collaborate effectively with employees at all levels.
Ability to analyze and interpret data.
Ability to handle multiple projects and tasks.
Ability to maintain confidentiality of information.
Ability to make decisions and solve problems while working under pressure.
Ability to prioritize and organize effectively.
Effective project management skills.
Highly proficient in Microsoft Excel, Word and PowerPoint.
Demonstrated knowledge of reward and recognition administration.
Required Education:
Bachelor's degree in Finance, Human Resources, Business, related field or equivalent experience.
Required Related Work Experience and Number of Years:
Reward and recognition administration experience, Compensation experience - 5+ years.
PREFERRED QUALIFICATIONS
Preferred Education:
Certified Total Rewards Professional (CTRP) and/or Certified Recognition Professional (CRP) Designation.
Preferred Related Work Experience and Number of Years:
Supervisory, people leadership experience - 1+ years; Project management experience – 1+ years.
WORKING CONDITIONS:
Fast paced dynamic work setting; Office environment.
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The Project Manager, Compensation is responsible for managing, planning, monitoring and reporting on key projects from conception through implementation within the Compensation function. The role is also responsible for proactively developing, managing and supporting Charter Communications’ enterprise-wide and business unit-specific employee reward and recognition programs. In collaboration with Compensation team people leaders, coordinates work and manages project details, data collection, reporting and communication to successfully drive project efforts. Assists with evaluating, designing, delivering reward and recognition strategies across the company. Ensures programs are competitive, meet business objectives and align with company strategies and have a positive effect on employee engagement. Supports the development, training, and education of Compensation team personnel on projects, programs and policies.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Plans, manages, and monitors projects from concept through implementation for multiple Compensation department projects simultaneously.
Manages day-to-day operational aspects of all assigned projects and gains consensus from stakeholders to ensure successful project execution and implementation.
Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and leadership expectations using the appropriate tools.
Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.
Review, analyze and research existing process methodologies to determine efficient and effective solutions and provide recommendations for enhancement.
Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.
Support the development, training and education of Compensation personnel with respect to projects, processes, and policies across the department.
Manage the design, implementation and maintenance of competitive employee reward and recognition programs.
Lead the planning, coordination and communication of reward and recognition programs across the company while monitoring reward and recognition programs and competitive labor market trends to enhance program effectiveness and business objectives.
Develop and maintain relationships with reward and recognition vendor partners by managing contacts and maximizing value brought by vendors.
Lead the documentation and communication process of HR, employee and Business Unit leadership feedback related to reward and recognition programs to assess the value of these programs to employees.
Ensure appropriate processes are in place to provide accurate and effective customer service to internal customers.
Assist in the implementation of reward and recognition policies and programs that support business strategies and attract, retain and motivate talented employees.
Ensure reward and recognition administration is compliant with internal policies, external regulations and is cost effective to administer.
May initiate various analysis projects and the design of new or special rewards and recognition programs to address particular business needs.
Performs miscellaneous duties as assigned.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge:
Ability to effectively manage and motivate reward and recognition team.
Ability to partner with business leaders.
Ability to collaborate effectively with employees at all levels.
Ability to analyze and interpret data.
Ability to handle multiple projects and tasks.
Ability to maintain confidentiality of information.
Ability to make decisions and solve problems while working under pressure.
Ability to prioritize and organize effectively.
Effective project management skills.
Highly proficient in Microsoft Excel, Word and PowerPoint.
Demonstrated knowledge of reward and recognition administration.
Required Education:
Bachelor's degree in Finance, Human Resources, Business, related field or equivalent experience.
Required Related Work Experience and Number of Years:
Reward and recognition administration experience, Compensation experience - 5+ years.
PREFERRED QUALIFICATIONS
Preferred Education:
Certified Total Rewards Professional (CTRP) and/or Certified Recognition Professional (CRP) Designation.
Preferred Related Work Experience and Number of Years:
Supervisory, people leadership experience - 1+ years; Project management experience – 1+ years.
WORKING CONDITIONS:
Fast paced dynamic work setting; Office environment.
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