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DoorDash USA

Engineering Manager, Storefront - Merchant Satisfaction

DoorDash USA, California, Missouri, United States, 65018


About the TeamStorefront

is a digital ordering solution that harnesses the technology and scale of DoorDash marketplace to help any business establish an online presence and grow their own online ordering sales.

The Merchant Satisfaction team ensures that all merchants can easily discover, onboard, and grow their business on the Storefront platform. The team aims to create a smooth and intuitive experience that supports merchants every step of the way, from initial discovery to ongoing growth, and helps them with investments in their first-party channels.

About the RoleDoorDash is looking for an Engineering Manager to lead the Storefront - Merchant Satisfaction team. Playing a key leadership role in enabling merchants to grow their business on an affordable first party service like Storefront is essential to DoorDash’s mission to empower and grow local economies.

As the Engineering Manager, you will oversee a talented group of engineers, collaborating closely with Designers, Product Managers, and Sales partners. You will drive the successful execution of our product roadmap, ensuring the timely delivery of high-quality solutions that meet both customer needs and business objectives. You will be a key player in fostering a collaborative and cross-functional work environment, promoting effective communication and synergy amongst team members. This role is ideal for a strategic thinker with the leadership skills to balance technical excellence with business priorities.

You're excited about this opportunity because you will…

Lead and grow a team of diverse and high-performing backend and client-side engineers delivering end-to-end engineering solutions

Collaborate with Product Managers, Business leaders, and key stakeholders to determine the team's roadmap and vision, and manage execution against that roadmap

Support career growth for a team of 8+

Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinking

Oversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive team

We're excited about you because you have…

BS, M.S., or PhD. in Computer Science or related field

3+ years of experience in people management leading backend and/or full-stack teams

8+ years of industry experience

Extensive experience as an engineer in a fast-paced, product-focused development environment

Experience with distributed system design, system scaling, and performance optimization

Hands-on leadership and strong product intuition

Humility - willing to get into the details and open to feedback

Growth mindset - you're eager to expand your skill set and excited to carve out your career path in a hyper-growth setting

Adaptability, resiliency, and ability to thrive in ambiguity - things can change quickly, and you'll need to help the team evolve

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