MARS Solutions Group
Telecommunications Analyst
MARS Solutions Group, Madison, Wisconsin, us, 53774
MARS Solutions Group is looking for an experienced
Telecommunications Analyst
located in Madison, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.Note:
Candidates MUST be local to WI or willing to relocate at the candidate's expense prior to starting. This position is mostly remote but will require office visits as needed.Job Description:Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cell phones and other video conferencing solutions.Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smartphones (iOS), VoIP, and PBX telecom systems.Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected.Occasional long hours are possible, but limited.This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin.This position will have minimal travel but it may be necessary for some projects. No overnight travel expected.
Minimally qualified applicants must have:Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologiesWorking knowledge of Networking conceptsExperience with Cisco phones and infrastructure.
The client's telecom group manages:Cisco infrastructure and endpointsMitel VoIP PBX and ACDTelecommunication Company managementSmart phone supportAirwatchApple Business ManagementVideo conferencing account management.
Top Skills & Years of Experience: (1 - 5 Years)Video Conferencing infrastructure and endpoints managementMobile device support and ManagementCustomer ServiceWorking knowledge of iPhones and iPadsStrong customer service skillsAbility to work in a fast-paced environment.
Required soft skills:Ability to work independently but in a team environment-Able to meet deadlinesPunctualAbility to multi-task and balance their work dayAbility to troubleshoot complex problems and determine a solution
Preferred vendor Experience:USCCVerizonAT&T (FirstNet)ZoomAirWatchApple Business ManagementMicrosoftCisco Webex.
About MARS Solutions Group:MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.
Telecommunications Analyst
located in Madison, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.Note:
Candidates MUST be local to WI or willing to relocate at the candidate's expense prior to starting. This position is mostly remote but will require office visits as needed.Job Description:Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cell phones and other video conferencing solutions.Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smartphones (iOS), VoIP, and PBX telecom systems.Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected.Occasional long hours are possible, but limited.This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin.This position will have minimal travel but it may be necessary for some projects. No overnight travel expected.
Minimally qualified applicants must have:Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologiesWorking knowledge of Networking conceptsExperience with Cisco phones and infrastructure.
The client's telecom group manages:Cisco infrastructure and endpointsMitel VoIP PBX and ACDTelecommunication Company managementSmart phone supportAirwatchApple Business ManagementVideo conferencing account management.
Top Skills & Years of Experience: (1 - 5 Years)Video Conferencing infrastructure and endpoints managementMobile device support and ManagementCustomer ServiceWorking knowledge of iPhones and iPadsStrong customer service skillsAbility to work in a fast-paced environment.
Required soft skills:Ability to work independently but in a team environment-Able to meet deadlinesPunctualAbility to multi-task and balance their work dayAbility to troubleshoot complex problems and determine a solution
Preferred vendor Experience:USCCVerizonAT&T (FirstNet)ZoomAirWatchApple Business ManagementMicrosoftCisco Webex.
About MARS Solutions Group:MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.