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Fort Worth Independent School District

Office Assistant - Transportation

Fort Worth Independent School District, Fort Worth, Texas, United States, 76102


Position Type:Supporting - Administrative Associates

Date Posted:9/16/2024

Location:TRANSPORTATION WEST LOT

Closing Date:09/30/2024

Office Assistant - Transportation

Reports to: Director or Executive Director - TransportationPCN: 20148Pay Grade: 701Salary Range: $29,158 - $35,123Duty Days: 239FLSA Status: Non-Exempt

Position PurposeServes as receptionist for administrative offices. Responds to inquiries from staff, students, parents, and the public; provides requested information and/or referral to the appropriate parties; directs visitors.

ESSENTIAL JOB FUNCTIONS

Reception & PhonesGreets all visitors to the building (including parents, students, substitutes, vendors, and others), determines nature of business, and responds to their inquiries.Sets the tone for a welcoming and hospitable environment through demeanor, professional appearance, and verbal and non-verbal communication.Directs visitors to appropriate personnel in accordance with District policies and procedures regarding building security.Maintains visitor log, issues visitor passes when appropriate, contacts appropriate District staff to escort or guide visitors to approved workplaces.Ensures reception desk coverage and ease of access for building entrance as scheduled.Operates a comprehensive, multi-line telephone console to receive incoming calls; provides necessary information or refers callers to appropriate staff members.Takes accurate messages when needed and promptly distributes messages to the appropriate staff member.Responds to emergency calls and notifies appropriate parties to address immediate safety and/or security issues.Receives deliveries and disseminates materials and information to the appropriate parties.General & Clerical

Maintains printed media to provide visitors with general information including District events.Prepares memos, correspondence, reports, and other documents as needed.Compiles, maintains, and files all reports, records, and other documents as required.Assembles packets, brochures, mail-outs, and other materials as needed.Assists with sorting and disseminating incoming and outgoing mail.Assists other departments with special projects as needed.Maintains confidentiality.Personal Work Relationships

All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals.Exhibits high professionalism, standards of conduct and work ethic.Demonstrates high quality customer service; builds rapport/relationship with the consumer.Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.Other Duties as Assigned

Performs all job-related duties as assigned and in accordance to the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.Knowledge, Skills & Abilities

Knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic.Knowledge of office procedures and standard office equipment.Skill in keyboarding and data entry with minimal errors.Skill at the beginners' level, working with Microsoft Office 365, especially Outlook and Word.Skill in actively looking for ways to help people.Skill in interpersonal relationships, including using tact, patience, and courtesy.Skill in providing exceptional service to both internal and external customers.Ability to understand and follow detailed written and verbal instructions.Ability to accurately prepare and maintain records, files, and reports.Ability to process and handle confidential information with discretion.Ability to operate multi-line phone system and standard office equipment.Ability to use software to access databases, email, status work assignments, and do word processing.Ability to organize and coordinate work, including maintaining attention to details and quality, and prioritize work while meeting multiple deadlines.Ability to communicate effectively, both oral and written forms.Ability to engage in self-evaluation with regard to performance and professional growth.Ability to establish and maintain cooperative working relationships with others contacted in the course of work.Travel Requirements

Travels to school district buildings and professional meetings as required.Physical & Mental Demands, Work Hazards

Tools/Equipment Used:

Multi-line phone system; standard office equipment, including computer and peripherals.Posture:

Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.Motion:

Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.Lifting:

Occasional light lifting and carrying (less than 15 pounds).Exerting:

Occasional exerting up to 20 pounds of force; frequent up to 10 pounds of force.Environment:

Works in an office setting; exposed to weather elements (such as, sun, heat, cold, and inclement weather) when traveling; may require occasional irregular and/or prolonged hours.Attendance:

Regular and punctual attendance at the worksite is required for this position.Mental Demands:

Maintains emotional control under stress; works with frequent interruptions.Minimum Required Qualifications

Education:

Accredited High School diploma, GED, or Texas High School Equivalency certificate required; advanced secretarial training preferred.Certification/License:

None.Experience:

1 year' clerical or secretarial experience including receiving visitors via multi-function phone system and/or in-person, giving instructions, and maintaining confidentiality of files and records;2 years' preferred.

Language:

Bilingual working proficiency (English/Spanish) preferred in some settings.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.