IT Helpdesk Support (MSP)

IT Helpdesk Support (MSP) Company Overview:Join a dynamic IT services provider renowned for delivering innovative and efficient technology solutions. Our company specializes in managed IT services, offering comprehensive support and cutting-edge solutions tailored to meet diverse business needs. With a commitment to excellence and a passion for technology, we empower our clients with robust, scalable IT infrastructures and exceptional customer service.IT Helpdesk Support (MSP) Position Overview:We are seeking an IT Helpdesk Support Specialist with experience in managed service environments to join our team. In this role, you will be responsible for handling and resolving service desk tickets, providing high-quality support to end-users, and ensuring timely issue resolution. You will work with a diverse technology stack, offering ample opportunities for professional growth and internal career advancement. Ideal candidates will have a strong background in MSP operations and a proactive approach to problem-solving.IT Helpdesk Support (MSP) Requirements:Windows OS Experience1+ years working for a Managed Service Provider Required2+ years of IT experienceExperience troubleshooting/ administering M365Active directory & Group Policy managementWindows server administrationProject experience with migrations, upgrades and virtualization/consolidation PreferredClient side server and network supportIT Helpdesk Support (MSP) Benefits:Salary: $50,000-$60,000Health, dental, vision coverage401k+ company matchCertification reimbursementQuick advancement opportunitiesFriendly, family-oriented company environmentFrequent company outings