Davita Inc.
Revenue Lead (collections/billing/claims)
Davita Inc., Brentwood, Tennessee, United States, 37027
5200 Virginia Way, Brentwood, Tennessee, 37027, United States of AmericaRevenue Operations LeadSCHEDULE : Monday - Friday, Daytime Hours!Full-time, Permanent Opportunity | Flexible Scheduling | Community-based Work Culture | Comprehensive Benefits Package
Job DescriptionGENERAL PURPOSE OF THE JOBThis position researches and resolves high complexity collection account balances according to DaVita policies and procedures and compliance with federal and state billing regulations. This position also provides ongoing training and guidance for Revenue Specialist teammates, and performs data trending analysis, quality assurance reviews and review of key metrics.Candidates in Nashville, Brentwood or surrounding areas - Hybrid - On-site presence is required at minimum 1x a month at our office in Brentwood, TN.Candidates outside TN - Remote role. However, annual travel to Brentwood, TN for team event will be required. Other travel throughout the year to Brentwood as needed.SUPERVISORY RESPONSIBILITIES:
NoESSENTIAL DUTIES AND RESPONSIBILITIESThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.Review weekly and monthly key metrics to identify trends or areas of focus; work with Management to develop, document, and implement action plans to address issues.Identify payer trends and or root cause of billing or claim exceptions; take appropriate steps to resolve and/or escalate issues to minimize bad debt and mitigate compliance risk.Act as resource for teammate's questions and assist with issues of focus and problematic payer issues.Train new teammates.Identify training opportunities to improve individual and team performance; perform one-on-one and group training as needed.Perform all close reconciliation approvals and related activities to ensure timely submission of invoices. Serve as a subject matter expert for close.Review and approve adjustments, refunds, and charge disputes submitted by Revenue Specialists.Conduct quality assurance reviews of work output and provide feedback to teammates and management; offer suggestions for improvement.Ability to manage and lead multiple projects, meet deadlines, and adjust priorities appropriately in a high-paced work environment. Support department initiatives.Maintain confidentiality of all patient, teammate, and company information in accordance with HIPAA regulations and DaVita policies.* Other duties and responsibilities as assigned including but not limited to:Consistent, regular and punctual attendance as scheduled.Overtime may be required to ensure timely completion of tasks and required duties.Attend team meetings, phone conferences, and training as needed.Embrace the DaVita culture by actively participating in village and neighborhood initiatives.Demonstrate DaVita's core values in all aspects of your role.Less than 5% travel required.MINIMUM QUALIFICATIONSEducation, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.High School diploma or equivalent required.Two to four years' experience in healthcare reimbursement and revenue cycle management preferred.Intermediate proficiency in MS Excel, Word and PowerPoint.ESSENTIAL BEHAVIORS, SKILLS AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION:Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions.Core Competencies required of this position:Building Relationships / CollaborationCommunication / InfluenceAdaptabilityManaging Work (Includes Time Management)Critical ThinkingAction OrientedLANGUAGE SKILLSFluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.VISUAL REQUIREMENTS:Vision adequate to perform the essential duties and responsibilities of position.PHYSICAL DEMANDSAbility to lift minimum of 2 pounds to a maximum of 15 pounds unassisted; able to sit for extended periods of time with some standing, stooping, walking, stretching, reaching, lifting; moderate range of body motions.Ability to hear and interact by phone, in person, and in presentations clearly and efficiently.Ability to use computer and all peripherals as needed to meet goals.WORK ENVIRONMENTLevel III
- Moderate noise (examples: business office with computers and printers, light traffic).No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions.What We'll Provide:Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out.Support for you and your family:
Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more.Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.#LI-RH1At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.Applications are accepted on an ongoing basis.Salary/ Wage Range$22.00-$33.50 / hourCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
https://careers.davita.com/benefits
#J-18808-Ljbffr
Job DescriptionGENERAL PURPOSE OF THE JOBThis position researches and resolves high complexity collection account balances according to DaVita policies and procedures and compliance with federal and state billing regulations. This position also provides ongoing training and guidance for Revenue Specialist teammates, and performs data trending analysis, quality assurance reviews and review of key metrics.Candidates in Nashville, Brentwood or surrounding areas - Hybrid - On-site presence is required at minimum 1x a month at our office in Brentwood, TN.Candidates outside TN - Remote role. However, annual travel to Brentwood, TN for team event will be required. Other travel throughout the year to Brentwood as needed.SUPERVISORY RESPONSIBILITIES:
NoESSENTIAL DUTIES AND RESPONSIBILITIESThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.Review weekly and monthly key metrics to identify trends or areas of focus; work with Management to develop, document, and implement action plans to address issues.Identify payer trends and or root cause of billing or claim exceptions; take appropriate steps to resolve and/or escalate issues to minimize bad debt and mitigate compliance risk.Act as resource for teammate's questions and assist with issues of focus and problematic payer issues.Train new teammates.Identify training opportunities to improve individual and team performance; perform one-on-one and group training as needed.Perform all close reconciliation approvals and related activities to ensure timely submission of invoices. Serve as a subject matter expert for close.Review and approve adjustments, refunds, and charge disputes submitted by Revenue Specialists.Conduct quality assurance reviews of work output and provide feedback to teammates and management; offer suggestions for improvement.Ability to manage and lead multiple projects, meet deadlines, and adjust priorities appropriately in a high-paced work environment. Support department initiatives.Maintain confidentiality of all patient, teammate, and company information in accordance with HIPAA regulations and DaVita policies.* Other duties and responsibilities as assigned including but not limited to:Consistent, regular and punctual attendance as scheduled.Overtime may be required to ensure timely completion of tasks and required duties.Attend team meetings, phone conferences, and training as needed.Embrace the DaVita culture by actively participating in village and neighborhood initiatives.Demonstrate DaVita's core values in all aspects of your role.Less than 5% travel required.MINIMUM QUALIFICATIONSEducation, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.High School diploma or equivalent required.Two to four years' experience in healthcare reimbursement and revenue cycle management preferred.Intermediate proficiency in MS Excel, Word and PowerPoint.ESSENTIAL BEHAVIORS, SKILLS AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION:Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions.Core Competencies required of this position:Building Relationships / CollaborationCommunication / InfluenceAdaptabilityManaging Work (Includes Time Management)Critical ThinkingAction OrientedLANGUAGE SKILLSFluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.VISUAL REQUIREMENTS:Vision adequate to perform the essential duties and responsibilities of position.PHYSICAL DEMANDSAbility to lift minimum of 2 pounds to a maximum of 15 pounds unassisted; able to sit for extended periods of time with some standing, stooping, walking, stretching, reaching, lifting; moderate range of body motions.Ability to hear and interact by phone, in person, and in presentations clearly and efficiently.Ability to use computer and all peripherals as needed to meet goals.WORK ENVIRONMENTLevel III
- Moderate noise (examples: business office with computers and printers, light traffic).No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions.What We'll Provide:Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out.Support for you and your family:
Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more.Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.#LI-RH1At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.Applications are accepted on an ongoing basis.Salary/ Wage Range$22.00-$33.50 / hourCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
https://careers.davita.com/benefits
#J-18808-Ljbffr