Technical Support Engineer

Exxact Corporation is looking for a self-motivated support specialist with a working knowledge of computer systems and computer system components.Required Skills / KnowledgeRemote troubleshooting and diagnosis of network connectivity issuesMaking outgoing calls to clients for information gatheringWorking with a variety of customers and vendors (some technical, some non-technical)Must be able to communicate technical jargon to non-technical peopleDemonstrated skills in continuous learning, flexibility, customer focus, quality commitment, and good relationshipsAggressive problem solverAbove average written and verbal skillsQualifications2+ years of professional experience in an IT Help Desk roleKnowledge of Windows Server environments (SBS, 2003, 2008 R2 & 2012)Knowledge of Linux, UbuntuGood knowledge of networking protocols and concepts (VPN, Routing, Ports, TCP/IP, etc.)Knowledge about networking at the physical and configuration level (gbE, 10GB, InfiniBand, etc)Knowledge and hands-on experience providing support to users using Windows 7, Windows 8 and other mainstream Microsoft applicationsKnowledge of GPGPU computing is a Big plusJob Type : Full-timePay : $70,000.00 - $100,000.00 per yearBenefits :401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule :8 hour shiftExperience :Technical support: 1 year (Preferred)Work Location : In person

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