Infosys Limited
ServiceNow (OMT) Architect
Infosys Limited, Hartford, Connecticut, us, 06112
Job Title:
ServiceNow (OMT) ArchitectLocation:
Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC or Tempe, AZ or Hartford, CT or Indianapolis or be willing to relocate to the area. This position may require relocation and/or travel to project locations.Company:
ITL USARequisition ID:
122541BRJob Description:Infosys is seeking a ServiceNow (OMT) Architect. In this role, you should have hands-on experience with ServiceNow OMT and its interaction with BSS/OSS systems including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in the Enterprise/Consumer/Federal segment. You will significantly contribute to identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution, and execution. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, participate in Sales and various pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 7 years of experience in Information Technology.2+ years' experience in Architect role for Telecom Order Management.Experience with ServiceNow OMT module and its interaction with BSS/OSS systems including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in the Enterprise/Consumer/Federal segment.Understanding of Agile way of working.Preferred Qualifications:OSS/BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom). Driving Product and CMDB modeling required to support Customer Order management and Service Order management.Experience in driving the technical product definition scope through the development lifecycle to provide early realization of the value of products and product features.Lead a multi-disciplinary team of people to design, develop, test, release, and potentially operate a technical product that will underpin a broad portfolio of Propositions.Experience of working in large programs and owning a product which is part of a wider portfolio. Demonstrable ability to understand and resolve conflicting priorities with other products.Good Communication and Client interfacing skills.Job Requirements:The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.About Us:Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.Equal Employment Opportunity:
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
#J-18808-Ljbffr
ServiceNow (OMT) ArchitectLocation:
Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC or Tempe, AZ or Hartford, CT or Indianapolis or be willing to relocate to the area. This position may require relocation and/or travel to project locations.Company:
ITL USARequisition ID:
122541BRJob Description:Infosys is seeking a ServiceNow (OMT) Architect. In this role, you should have hands-on experience with ServiceNow OMT and its interaction with BSS/OSS systems including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in the Enterprise/Consumer/Federal segment. You will significantly contribute to identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution, and execution. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, participate in Sales and various pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 7 years of experience in Information Technology.2+ years' experience in Architect role for Telecom Order Management.Experience with ServiceNow OMT module and its interaction with BSS/OSS systems including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in the Enterprise/Consumer/Federal segment.Understanding of Agile way of working.Preferred Qualifications:OSS/BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom). Driving Product and CMDB modeling required to support Customer Order management and Service Order management.Experience in driving the technical product definition scope through the development lifecycle to provide early realization of the value of products and product features.Lead a multi-disciplinary team of people to design, develop, test, release, and potentially operate a technical product that will underpin a broad portfolio of Propositions.Experience of working in large programs and owning a product which is part of a wider portfolio. Demonstrable ability to understand and resolve conflicting priorities with other products.Good Communication and Client interfacing skills.Job Requirements:The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.About Us:Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.Equal Employment Opportunity:
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
#J-18808-Ljbffr