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NorthPoint Search Group

Salesforce Administrator

NorthPoint Search Group, Atlanta, Georgia, United States, 30383


The Salesforce Administrator leads the configuration and administration of the Salesforce platform to support and advance our mission. The Salesforce platform is used across the university to support critical research administration processes, investigator-led and program-wide research endeavors, and other core functions.

Working as part of the Salesforce Competency Center within the Application Development and Integration group, the Salesforce Admin partners with peer developers, business analysts, and architects in delivering the highest quality Salesforce applications, establishing patterns, standards and best practices, and maturing the Salesforce ecosystem.

Responsibilities

Serve as a primary system administrator for multiple Salesforce orgs & environmentsHandle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasksComplete regular internal system audits and prepare for upgradesManage Salesforce data feeds and other integrationsCoordinate the evaluation, scope and completion of new development requestsWork with our institutional management team to establish suitable processes to support administrative, development, and change management activitiesAssist in training of new users, and grow the Salesforce skill set across the organizationEffectively act as the liaison between our users, vendors and the application development teamsWork independently with members of the user community to define and document development requirementsPerform fit-gap analysis between Salesforce functionality and client requirementsTranslate business requirements into Salesforce solutions that best leverage the Salesforce platforms and productsProvide a detailed level of effort estimates for proposed Salesforce solutions

Skills & Requirements

Qualifications

Bachelor's degree requiredA minimum of 2 years of Salesforce Administrator experienceStrong understanding of the Salesforce platform and productsCertified Salesforce Admin3-5 years of experience of Salesforce Admin experienceSF Administration including object configuration, Page Layouts, security, user profiles, workflow, validation rules, reports and dashboards

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