Logo
EmergencyMD

System Navigation Case Manager

EmergencyMD, Seattle, Washington, us, 98127


Consejo Counseling and Referral Service

is a not-for-profit organization hiring a Full-time

System Navigation Case Manager .

Bachelor's degree and Spanish Bilingual preferred.

We have

exceptional benefits , including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off. We offer relocation cost assistance and a sign-on bonus.

Summary of Job Description:

The case manager will work with clients of different age ranges and backgrounds, persistent mental health concerns, and complex needs. The goal of the program is to provide responsive and comprehensive services to clients to improve their stability, wellness, and recovery. The case manager will assist in making referrals, coordinating care, and work with multiple systems including but not limited to jails, hospitals, vocational and housing programs, schools, legal systems, and medical providers.

This position will provide services to 15-24 year old young adults harmed by the criminal justice system living in Seattle/King County. Services will be provided at home, school, community, detention centers, and other facilities where client services are needed. System navigation services for this population may include but are not limited to: criminal justice involvement, educational needs, housing needs, health services (both physical and behavioral health services), employment training, vocational rehabilitation, emergency response, and child welfare and finance management. It is expected that clients enrolled in the program will receive trauma-informed care and motivational interviewing strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The case manager will work in partnership with the client and other providers to provide responsive, linguistically and culturally sensitive, and comprehensive services.

Case Manager will work primarily with youth, ages 15-24, and their families from different backgrounds, who have persistent high-risk behaviors, with complex needs.

Maintain a caseload of 35 active clients at all times.

Provide direct services daily, including case management, individual services, group services, phone services, care coordination, etc.

All services must be properly documented in Consejo records.

Conduct outreach and engagement efforts.

Develop marketing materials to reach the target population.

Provide advocacy, outreach, information, and referral services to low-income clients in need of case management services, including wrap-around services.

Ensure that clients in need of SUD and MH services are connected to Consejo treatment services.

Coordinate services with other internal departments and service providers to ensure optimal client care.

Provide youth and their families with communication skills, tools, and other resources to support the recovery of the client.

Assess crises and provide crisis intervention when necessary.

Establish liaisons to access community services, e.g., medical care, housing, food, vocational programs.

Serve as a liaison between the client and the multiple systems utilized by the client.

Advocate on behalf of the client to ensure that the client remains in school, home, and in the community when appropriate.

Create an individualized plan for each client to monitor their progress and service success.

Complete all required documentation to be 100% file compliant.

Attend mandatory clinical in-services/trainings, supervision, and regularly scheduled department/agency meetings.

Fulfill other duties as may be assigned to meet agency operation's needs.

QUALIFICATIONS:

Bachelor's degree with major specialization in criminal justice, social, behavioral or human services related fields or high school diploma or GED with related volunteer experience comparable to two years full-time work in a social, behavioral, or human services or related fields.

The employee is required to have a valid WA state driver's license at the time of employment and reliable transportation.

Proficient in speaking, reading, and writing Spanish and English.

You must be eligible to work in the United States and provide documents that support eligibility.

You must pass a Washington State criminal background check and two federal fraud and abuse exclusion checks.

You must obtain an agency affiliation counselor certification.

WORK SCHEDULE:

This full-time in-person position works a typical 8 hours a day between

8 AM - 5 PM, Monday to Friday .

SALARY RANGE:

$25.00 - $27.88/hr. depending on experience, qualifications, and credentials.

READY TO JOIN OUR TEAM?

If you feel that you would be right for this

System Navigation Case Manager

job, please fill out our initial

3-minute, mobile-friendly application . We look forward to meeting you!

#J-18808-Ljbffr