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University of California Davis Health System

Hospital Unit Service Coordinator - Emergency Medicine

University of California Davis Health System, Sacramento, California, United States, 95828


Hospital Unit Service Coordinator - Emergency Medicine

Job Summary

This position is responsible for performing reception and clerical functions for the nursing station; coordinates patient care activities with other departments to include programming and answering call lights, arranging transport services for transporting patients to other areas of the hospital, ancillary services, stocking supplies and forms, doing audits, and functions related to admissions, transfers and discharges of patients.

Apply By Date : 9/14/24 at 11:59p.m.

Minimum QualificationsOne year experience performing clerical duties in a fast-paced environment.Experience working as a Hospital unit clerk and/or medical office coordinator.EPIC computer software knowledge.Ability to utilize relevant medical terminology.Ability to effectively communicate and provide excellent customer service to the target audience.Ability to demonstrate commitment to excellence in patient care as prescribed by relationship-based care practices.Ability to demonstrate accountability and professionalism.Ability to support performance improvement and evidence-based practice within the scope of practice.Basic understanding of technology as it pertains to federal regulations to patient privacy.Ability to support unit leadership with additional tasks as assigned.Ability to stay organized and complete job duties.Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met.Ability to interact and maintain communications with multidisciplinary teams.

Preferred QualificationsExperience using electronic medical records system.Knowledge of medical terminology.

Key Responsibilities25% - Customer Service Expectations15% - Unit Communication15% - EMR and Computer15% - Performance Improvement Compliance15% - Medical Records15% - Unit Environment

Department Overview

To provide clerical support and coordination of patient services to the Emergency Department. The Emergency Department is a 152-bed acute/tertiary that includes being Level 1 Adult and Pediatric Trauma Center.

The Department of Emergency Medicine at UC Davis provides a dedicated team of physicians, nurses, 42 residents, and a total of 26 specialists of every medical and surgical specialty to treat critically ill and injured adults and children. Our team provides an extraordinary level of knowledge, skill and compassion to every patient we serve at our Level 1 Surgery and Emergency Services Pavilion.

The Emergency Department is prepared and equipped to provide comprehensive and efficient emergency care to patients in need of medical and surgical specialty physicians to treat critical and acute illnesses and injuries 24 hours a day, 365 days a year.

POSITION INFORMATIONSalary or Pay Range: $26.64 - $33.12Salary Frequency:

HourlySalary Grade:

282UC Job Title: HOSP UNIT SVC CRD 3Number of Positions:

MultipleAppointment Type:

Staff: CareerPercentage of Time:

90Shift Hours:

7p-7a (12 hour shift)Location:

Surgery & Emergency Serv PAV (HSP010) - Sacramento, CAUnion Representation:

EX-Patient Care TechnicalBenefits Eligible:

YesHybrid/Remote/Onsite:

This position is 100% on-siteThis is not an H-1B visa opportunity.

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy

Benefits Summary for UC Davis Health Employees

or

Benefits Summary for UC Davis Employees

and our

Benefits Page .

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC:

https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

High quality and low-cost medical plans to choose from to fit your family's needsUC pays for Dental and Vision insurance premiums for you and your familyExtensive leave benefits including Pregnancy and Parental Leave, Family & Medical LeavePaid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementPaid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementContinuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining AgreementAccess to free professional development courses and learning opportunities for personal and professional growthWorkLife and Wellness programs and resourcesOn-site Employee Assistance Program including access to free mental health servicesSupplemental insurance offered including additional life, short/long term disability, pet insurance and legal coveragePublic Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified rolesRetirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found

hereUC Davis cares about building a community, which is why we provide resources to enhance

diversity, equity and inclusion

as well as

Employee Resource Groups

(ERGs) to support our staff

Physical DemandsStanding - Occasional Up to 3 HoursWalking - Occasional Up to 3 HoursSitting - Frequent 3 to 6 HoursLifting/Carrying 0-25 Lbs - Occasional Up to 3 HoursPushing/Pulling 0-25 Lbs - Occasional Up to 3 HoursBending/Stooping - Occasional Up to 3 HoursSquatting/Kneeling - Occasional Up to 3 HoursTwisting - Occasional Up to 3 HoursReaching overhead - Occasional Up to 3 HoursKeyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental DemandsSustained attention and concentration - Frequent 3 to 6 HoursComplex problem solving/reasoning - Occasional Up to 3 HoursAbility to organize & prioritize - Frequent 3 to 6 HoursCommunication skills - Frequent 3 to 6 HoursNumerical skills - Occasional Up to 3 HoursConstant Interaction - Frequent 3 to 6 HoursCustomer/Patient Contact - Frequent 3 to 6 HoursMultiple Concurrent Tasks - Frequent 3 to 6 Hours

Work EnvironmentMust be able to work occasional overtime to cover staffing shortages.Must be able to work day, evening, or night shift as required.Must be able to work in an area where smoking is prohibited. Must be able to float to different units as needed.Must be able to work in a classification which is included in a collective bargaining unit (union).Must be able to wear a uniform jacket, and scrubs in required areas.References reflect an overall meet or exceeds.

Special RequirementsThis is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our

Principles of Community , our

Clinical Strategic Plan

and

strategic vision

for research and education, and our latest efforts to

outgrow the expected

. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit:

https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit:

https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

To apply, visit

https://careerspub.universityofcalifornia.edu/psc/ucdmed/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=72152&PostingSeq=1&SiteId=5&languageCd=ENG&FOCUS=Applicant

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

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