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Nashville General Hospital

Director of Patient Access

Nashville General Hospital, Nashville, Tennessee, United States,


Nashville General Hospital is hiring a

Director of Patient Access

for full-time Day!

The Director of Patient Access reports to the Chief Revenue Cycle and has oversight responsibility of all patient admission, registration and associated activities including scheduling, pre-registration, insurance verification, registration, bed assignment and discharge. Also, responsible for the maintenance and integrity of the registration systems and related data and statistics.

As a Director of Patient Access, you will:

Create and implement patient access procedures that align with NGH standards, as well as current systems

Demonstrate competence in electronic health records and serve as an owner in the current Cerner implementation

Demonstrate an understanding of patient access and all key elements of the department

Address fiscal budget variances, reasons for variance and be held accountable for the finances in assigned programs

Demonstrate capacity to build and lead a team that is focused on improving quality of care and improving the quality of employment for staff

Demonstrate an understanding of our patient care programs available

Lead as the Director of Patient Access and ensure the department is meeting department and agencies’ standards, metrics, policies, and procedures

Develop, monitor, lead improvement strategies and report on departmental metrics

Model procedures and processes of the organization.

Understand and be held accountable to quality measures/metrics for assigned area

Oversee incoming referrals and referral conversion rates, driving improvement to client access to treatment and ease of registration process

Required Skills & Qualifications:

Bachelors degree in Nursing, Healthcare Administration, Business or related field required, Masters degree preferred

National Association of Healthcare Access Management certification preferred

Minimum of 5 years of progressive administrative and supervisory experience

About Nashville General Hospital

Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.

Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran

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