American Dental Association
Senior Manager, ADA Credentialing Policy and Delegated Services
American Dental Association, Chicago, Illinois, United States, 60290
Who We Are:
It all starts with purpose.We are a
purpose-driven
nonprofit with a dynamic staff culture.With a meaningful purpose, motivated staff, and excellent benefits, working here is sure to put (or hopefully keep!) a smile on your face. The ADA's headquarters is located just steps from Chicago's Magnificent Mile and is easily accessible by public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington, D.C., and Maryland areas!We have been named as a
Top Workplace
by the Chicago Tribune in both 2019 and 2021 - come join our team!Job Responsibilities:
The Senior Manager, ADA Credentialing Policy and Delegated Services will oversee the ADA's existing Credentialing Service powered by CAQH and launch a new business endeavor to support delegated credentialing for multi-site group practices. Oversight and management of these credentialing services requires working with an interdivisional team including staff from at least Information Technology, Communications, Government Affairs, Membership Data Center and Product Development as well as external vendors, group practices, payers and other third parties to maintain and update the service to provide the best user experience for both dentists and payers. It requires relationship management with CAQH, other credentialing solution vendors, dentists and private dental benefit plans and their provider network administrators. This person is responsible for identifying issues based on dentist and payer feedback and guiding the development of solutions to address these issues. Success is dependent on dentist and payer adoption and continued use of the ADA's credentialing services.Must Have:
Bachelor's degreeMinimum 8 years' experience in program management in either the dental or medical field with experience either in a multi-site medical/dental practice, dental society, a clearinghouse, or payerExperience around network management or credentialingPrior product management experience working on complex projects related to customer valueExcellent oral/written communications, analytical, facilitation and negotiation, collaborative and interpersonal skillsSolid spreadsheet, presentation and other decision support computer skillsExtensive knowledge of data management/integrity conceptsStrategic agility - ability to connect strategic vision and goals with day-to-day executionAbility to influence others directly and indirectly to share information and take action towards shared objectives and manage multiple prioritiesAbility to meet deadlines and deliver innovative and compelling value to customers in collaboration with internal content experts, key external client channels and multiple stakeholdersMust be a self-starter, results-focused and able to effectively establish priorities and accomplish outcomesAbility for occasional evening and weekend work/meetingsAbility for 10-25% travelNice to Have:
Project management including managing large interdivisional teams to achieve customer and revenue growth goals, including success measures and timelines for bringing products to marketSpecific experience within dentistry or the dental benefits industryJust a few of the benefits offered to employees:
Promotes Work/Life BalanceHybrid Work Schedule (2 days in office, 3 days remote)Health insurance/ dental reimbursement planAmple Paid time off401(k)PensionFlexible Spending AccountLife insuranceTuition reimbursementPaid Parental LeavePet InsuranceStudent Loan Refinance2 days off to work at a charity event of your choiceThe American Dental Association is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@ada.org.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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It all starts with purpose.We are a
purpose-driven
nonprofit with a dynamic staff culture.With a meaningful purpose, motivated staff, and excellent benefits, working here is sure to put (or hopefully keep!) a smile on your face. The ADA's headquarters is located just steps from Chicago's Magnificent Mile and is easily accessible by public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington, D.C., and Maryland areas!We have been named as a
Top Workplace
by the Chicago Tribune in both 2019 and 2021 - come join our team!Job Responsibilities:
The Senior Manager, ADA Credentialing Policy and Delegated Services will oversee the ADA's existing Credentialing Service powered by CAQH and launch a new business endeavor to support delegated credentialing for multi-site group practices. Oversight and management of these credentialing services requires working with an interdivisional team including staff from at least Information Technology, Communications, Government Affairs, Membership Data Center and Product Development as well as external vendors, group practices, payers and other third parties to maintain and update the service to provide the best user experience for both dentists and payers. It requires relationship management with CAQH, other credentialing solution vendors, dentists and private dental benefit plans and their provider network administrators. This person is responsible for identifying issues based on dentist and payer feedback and guiding the development of solutions to address these issues. Success is dependent on dentist and payer adoption and continued use of the ADA's credentialing services.Must Have:
Bachelor's degreeMinimum 8 years' experience in program management in either the dental or medical field with experience either in a multi-site medical/dental practice, dental society, a clearinghouse, or payerExperience around network management or credentialingPrior product management experience working on complex projects related to customer valueExcellent oral/written communications, analytical, facilitation and negotiation, collaborative and interpersonal skillsSolid spreadsheet, presentation and other decision support computer skillsExtensive knowledge of data management/integrity conceptsStrategic agility - ability to connect strategic vision and goals with day-to-day executionAbility to influence others directly and indirectly to share information and take action towards shared objectives and manage multiple prioritiesAbility to meet deadlines and deliver innovative and compelling value to customers in collaboration with internal content experts, key external client channels and multiple stakeholdersMust be a self-starter, results-focused and able to effectively establish priorities and accomplish outcomesAbility for occasional evening and weekend work/meetingsAbility for 10-25% travelNice to Have:
Project management including managing large interdivisional teams to achieve customer and revenue growth goals, including success measures and timelines for bringing products to marketSpecific experience within dentistry or the dental benefits industryJust a few of the benefits offered to employees:
Promotes Work/Life BalanceHybrid Work Schedule (2 days in office, 3 days remote)Health insurance/ dental reimbursement planAmple Paid time off401(k)PensionFlexible Spending AccountLife insuranceTuition reimbursementPaid Parental LeavePet InsuranceStudent Loan Refinance2 days off to work at a charity event of your choiceThe American Dental Association is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@ada.org.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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