Consultant, Change Management - Strategic Initiatives

Job DescriptionYour RoleThe Enterprise Change Management team orchestrates priority change initiatives with enterprise-wide impact, with a vision of developing a lasting, sustainable change capability at Blue Shield of California. The Change Management Consultant will report to the Senior Manager, Change Management for strategic initiatives. In this role, you will advise leaders, HRBPs, and other stakeholders across Blue Shield on approaches to accelerate and amplify outcomes of their change initiatives.Your WorkIn this role, you will:Support delivery of select enterprise change priorities and lead portions of broader, complex strategic changes for the enterprise.Own targeted elements of the broader capability development strategy, to potentially include core operations (e.g. knowledge management, metrics, training, toolkits, websites, vendors).Coach/advise leaders below the VP level, and partner with key teams at Blue Shield (e.g. HRBPs, internal communications).Establish standards for change management at Blue Shield of CA, leveraging internal/external practices, contributing to lessons learned and engaging in the broader community of change practitioners.Develop change collateral such as articles, FAQs, toolkits, and resources for key stakeholders to help make meaning of changes.Provide targeted support in a variety of areas: equip leaders on principles of change leadership, provide change measurement/analytics support, develop quick resources to address needs.QualificationsYour Knowledge and ExperienceRequires a master's degree or equivalent experience.Requires at least 7 years of prior relevant experience.Requires certification and fluency in a variety of change models & methodologies (e.g. Prosci, ACMP, AIM, Kotter, GE).Requires 2 years experience in an internal or external Organizational Development or Change Management consulting role.Requires the ability to simplify complex initiatives into a compelling story that motivates and influences adoption of new ideas, behaviors, and capabilities.Requires analytics and measurement acumen, with an ability to leverage data to tell a story to drive action.Pay Range:The pay range for this role is: $118,800.00 to $178,200.00 for California.About The TeamBlue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve.Our Values:Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.Our Workplace Model:Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That’s why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.Physical Requirements:Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.Equal Employment Opportunity:External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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