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Suffolk University

Senior/Associate Director, Residential Education

Suffolk University, Boston, Massachusetts, us, 02298


Reporting to the Director, the Associate Director, Residential Education (ADRE) is a 12-month, full-time, live-off, master’s level professional staff member serving as an integral part of the leadership team for Residential Life & Housing Services (RLHS). The Associate Director will have direct oversight of the residential student development and the effective administration of our entire residential community, home to a diverse population of more than 1,700 students within more than four residential properties.

The Associate Director’s primary responsibilities can be further defined within the areas of supervision, student and professional staff recruitment, training, and development, residential education, and department and University responsibilities. The Associate Director may perform other departmental and University duties in the Director’s absence.

SUPERVISION

Direct supervision of

at least four

full-time professional staff, including Residence Director (RD) and the Administrative Office Manager (AOM) for RLHS.

Indirectly advise

more than 40

student staff, including Graduate Residence Director (GRD) and Resident Assistant (RA).

In coordination with the Director of Student Conduct, provide guidance and support to the RDs regarding administrative hearings, adjudications, and decision letters, in their role as Student Conduct Hearing Officers.

Schedule, plan, and lead weekly

Hall Team Meetings .

RECRUITMENT, TRAINING & DEVELOPMENT

Lead efforts to recruit, hire, and onboard vacant professional staff roles in RLHS.

Provide oversight, guidance, and approval for the planning and implementation of

RA Recruitment and Selection .

Provide oversight, guidance, and approval for the design, implementation, and evaluation of comprehensive

RA Training

programs taking place in August, January, and monthly in-semester.

Create and implement a

360-degree evaluation

process for RDs, RAs, and residential students.

Encourage, develop, and foster

professional development

opportunities for Residential Life professional staff.

RESIDENTIAL EDUCATION

Coordinate with the Assistant Provost for Retention to develop and extend the

First Year Experience (FYE)

program for residential students, focusing on re-integrating and expanding Living Learning Communities (LLC).

Develop and advise the Hall Teams in the creation of a campus-wide

Residence Hall Council .

DEPARTMENT & UNIVERSITY RESPONSIBILITIES

Collaborate with the RLHS leadership team to develop and execute policy and decision making for the daily and long-term operation of RLHS, aligning with departmental, divisional, and University visions and goals.

Serve on the 24 hours a day, 365 days a year

Administrator on Call (AOC) rotation , providing guidance and decision-making support to the Residence Director on Call (RDOC) for their response to emergencies.

Maintain complete oversight of, and recommend projections for, the

Residential Education budget

(roughly $80,000+ annually) by reviewing, approving, and tracking all programming and supply expenses.

Develop strong

connections with campus partners

to promote ongoing RLHS operations and report back important information which allows RLHS to function at a high level.

Serve as the primary, first point of contact within RLHS for

student, parent, and family concerns

about their residential education experience through emails, in-person meetings, and phone calls.

As needed, hold hearings for, and adjudicate, conduct cases as a

Student Conduct Hearing Officer .

Continually reflect and assess the needs of RLHS to recommend future additions to staff or modifications to current roles and processes which allow the department to continue operating efficiently.

Serve on departmental, divisional, and University

committees

as assigned and/or interested.

Assist with divisional and

University-wide events , including, but not limited to: Open House, Suffolk Showcase, Family Weekend, Convocation, Commencement, Academic Recognition Day, Leadership Awards, etc.

Other duties as assigned

by the Director of RLHS, Student Affairs, etc. During peak times, work extended hours, including but not limited to evenings and weekends. Extended vacations are limited to non-peak times during the year.

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