Server (Hospitality Specialist)

POSITION TITLE: Server (Hospitality Specialist)DEPARTMENT: Front of HouseREPORTS TO: Restaurant General ManagerPOSITION STATUS: This is a part-time position.Do you believe that dreams are built on smiles? At T’s, we do, literally! We hire SMILES, cook smiles, and serve smiles. We love what we do, and we love to share our passion for the art of breakfast, brunch, and lunch with our communities.ABOUT T’sT’s Restaurant Group is a growing, family-owned restaurant group committed to fostering a culture of safety, respect, inclusion, and professional growth and SMILES! Within three great communities, Cranston, East Greenwich, and Narragansett, we are proud to have received RI Monthly’s Best Breakfast, Providence Journal’s Best Breakfast and Brunch, and Providence Monthly’s Number One Reason to get up in the morning!With a commitment to carefully sourcing local food and products around the New England area, with an eye on sustainability and a partnership with family-owned farms and businesses, we support real food, fresh ingredients, local purveyors, and sustainable choices whenever possible.ABOUT THE POSITIONThe goal of the Server (Hospitality Specialist) is to create a place of welcome for all guests, provide informed, knowledgeable and timely food and beverage service, while maintaining a safe, clean and tidy setting.DUTIES + RESPONSIBILITIESArrive on time, in proper attire, with a smile, as all three are required to achieve our goal of legendary guest hospitality and service experience.Obtain daily directives by reviewing section schedule, running side duties and daily pre-shift briefings.Head to assigned section and take account to ensure order, tidiness and all required details are in place.Provide a Welcome Greeting to the guests that is sincere and unique to T’s ensuring that all guests feel at home and comfortable at the start of their T’s experience!Provide knowledgeable, informed beverage and food service selections.Be able to answer questions regarding food and beverage items, allergy protocol, and history.Acquire food and beverage selections, enter to point-of-sale system.Serve beverage with a tray, as the preferred method and food in a timely manner.Ensure food and guest safety by maintaining a clean and tidy restaurant throughout the day and by performing side duties at the start and end of each shift.Observe the guest dining throughout the entire experience with check backs.Support your teammates and the T’s guest throughout the day keeping in mind that all guests are our guests.Provide a Grateful finale! Always thank our guests for choosing to visit T’s.Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant team leader-manager.PERKS + BENEFITSPositive and supportive team culture.Paid Time Off Programs.Competitive Wages with Annual Performance Reviews.Day's only schedule- never work nights.Meal benefit- whether on shift or off and at all locations.Home for the Holidays-Thanksgiving and Christmas Day OFF.Ongoing development and growth opportunity.Tickets At Work Program- offering exclusive discounts, special offers and access to preferred seating and tickets to top attractions.Pet Insurance.Employee Assistance Program (EAP).Flexible and Predictive Scheduling.Qualifications:A desire to provide genuine hospitality and care of people.Basic math skills with the ability to handle money.Multi-tasking ability.Good organization skills.Point of Sales System ability.Available for a minimum of three shifts per week.Able to safely lift and easily maneuver multiple food plates.ABOUT YOUWe are looking for someone who is outgoing, friendly, and works well in a team environment. You will like this position if you have a passion for sharing smiles and being part of a team committed to hospitality excellence.Education and experience:High school diploma with a continuous record of learning.Minimum 2 years of service experience in a full-service restaurant.Ability to Speak, Read and Write English.Serve Safe Alcohol Certification.Professional Requirements:A desire to provide genuine hospitality and care of people.Pleasant and polite.Strong guest service skills with a passion for hospitality.Ability to coordinate, multitask and remain composed.Physical Settings and Schedule:Must be able to work weekdays, weekends, and holidays. Must be available for a minimum of three shifts including a weekend shift.Must be able to work year-round as this is not a seasonal position.Be able to stand for long periods of time (up to 8 hours).T’s Restaurant Group is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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