City of Portland
Tax Division Manager (Manager II)
City of Portland, Salem, Oregon, United States,
About the position
Job Appointment:
Full Time, RegularWork Schedule:
Monday - Friday, 8 AM to 5 PM, alternate schedule may be available.Work Location:
Hybrid - 20 hours per week at 111 SW Columbia St., Suite 600, Portland, OR 97201. Remote work must be performed within Oregon or Washington.Benefit:
Please check our benefit tab for an overview of benefits for this position.Language Pay Premium Eligible:
This position may be eligible for Language Pay Differential for qualifying employees.Union Representation:
Non-represented, no union affiliation.
Application Material:
Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume.
Position SummaryThe Tax Division Manager leads the administration of multiple business and individual tax and fee collection programs within the Revenue Division of the Budget and Finance Service Area. The Tax Division provides centralized revenue collection in support of highly visible public services like police and fire protection, parks and recreation, and other core City of Portland services. The Tax Division Manager oversees the collection and administrative support for City, Metro, and Multnomah County business income taxes, the Arts Education and Access Income Tax (“Arts Tax”), the Metro Supportive Housing Services Personal Income Tax, the Multnomah County Preschool for All Personal Income Tax, the Clean Energy Surcharge, the transient lodgings (hotel/motel) tax, tourism improvement, and enhanced services districts, and other programs. In the fiscal year ending June 30, 2025, these programs will collect over $1 billion from 1 million taxpayers.
The position oversees policy and operations including functional areas such as taxpayer customer service, delinquent account collections, mailroom operations, front counter/reception operations, and IRS data sharing. The position also provides executive and policy support to the Revenue Division Director in developing programs and initiatives to meet Revenue Division and City goals. This position manages a division of 85 full-time staff through subordinate supervisors.
As the Tax Division Manager, you will:
Provide leadership, financial expertise, and innovative solutions to meet current and emerging business needs around City revenue collection.Champion solutions that take into account customer needs and interests while maximizing City revenue.Build trust with all customers by managing expectations and providing timely, comprehensive, transparent analysis and communication.Implement processes that are easy to understand, efficient, and ensure compliance; and collaborate with stakeholders to identify and eliminate barriers to equitable access to City services and opportunities.About the Revenue DivisionThe Revenue Division is overseen by a Revenue Division Director who reports to the City's Chief Financial Officer/Deputy City Administrator of Budget and Finance. The Budget and Finance Service Area provides centralized financial services, revenue collection, business regulation, budgeting, risk management, financial reporting, grants administration, and compliance to all City Bureaus.
The following minimum qualifications are
required
for this position:
Knowledge of principles, practices, and techniques of revenue collection, reporting and forecasting, information technology development, and operations.Knowledge of laws and regulations applicable to taxation and revenue collection program administration.Ability to plan, organize, and direct the operations of a large revenue collection program.Ability to analyze and make sound recommendations on complex management and administrative issues.Ability to establish and maintain highly effective working relationships with elected officials, City managers, other elected and appointed governmental officials, professional and community groups, employees, and the public.Applicants must also possess:
Ability to successfully pass an in-depth background investigation.Application Tips:
Your cover letter should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.Your résumé should support the details described in your cover letter.An Equal Opportunity / Affirmative Action Employer#J-18808-Ljbffr
Job Appointment:
Full Time, RegularWork Schedule:
Monday - Friday, 8 AM to 5 PM, alternate schedule may be available.Work Location:
Hybrid - 20 hours per week at 111 SW Columbia St., Suite 600, Portland, OR 97201. Remote work must be performed within Oregon or Washington.Benefit:
Please check our benefit tab for an overview of benefits for this position.Language Pay Premium Eligible:
This position may be eligible for Language Pay Differential for qualifying employees.Union Representation:
Non-represented, no union affiliation.
Application Material:
Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume.
Position SummaryThe Tax Division Manager leads the administration of multiple business and individual tax and fee collection programs within the Revenue Division of the Budget and Finance Service Area. The Tax Division provides centralized revenue collection in support of highly visible public services like police and fire protection, parks and recreation, and other core City of Portland services. The Tax Division Manager oversees the collection and administrative support for City, Metro, and Multnomah County business income taxes, the Arts Education and Access Income Tax (“Arts Tax”), the Metro Supportive Housing Services Personal Income Tax, the Multnomah County Preschool for All Personal Income Tax, the Clean Energy Surcharge, the transient lodgings (hotel/motel) tax, tourism improvement, and enhanced services districts, and other programs. In the fiscal year ending June 30, 2025, these programs will collect over $1 billion from 1 million taxpayers.
The position oversees policy and operations including functional areas such as taxpayer customer service, delinquent account collections, mailroom operations, front counter/reception operations, and IRS data sharing. The position also provides executive and policy support to the Revenue Division Director in developing programs and initiatives to meet Revenue Division and City goals. This position manages a division of 85 full-time staff through subordinate supervisors.
As the Tax Division Manager, you will:
Provide leadership, financial expertise, and innovative solutions to meet current and emerging business needs around City revenue collection.Champion solutions that take into account customer needs and interests while maximizing City revenue.Build trust with all customers by managing expectations and providing timely, comprehensive, transparent analysis and communication.Implement processes that are easy to understand, efficient, and ensure compliance; and collaborate with stakeholders to identify and eliminate barriers to equitable access to City services and opportunities.About the Revenue DivisionThe Revenue Division is overseen by a Revenue Division Director who reports to the City's Chief Financial Officer/Deputy City Administrator of Budget and Finance. The Budget and Finance Service Area provides centralized financial services, revenue collection, business regulation, budgeting, risk management, financial reporting, grants administration, and compliance to all City Bureaus.
The following minimum qualifications are
required
for this position:
Knowledge of principles, practices, and techniques of revenue collection, reporting and forecasting, information technology development, and operations.Knowledge of laws and regulations applicable to taxation and revenue collection program administration.Ability to plan, organize, and direct the operations of a large revenue collection program.Ability to analyze and make sound recommendations on complex management and administrative issues.Ability to establish and maintain highly effective working relationships with elected officials, City managers, other elected and appointed governmental officials, professional and community groups, employees, and the public.Applicants must also possess:
Ability to successfully pass an in-depth background investigation.Application Tips:
Your cover letter should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.Your résumé should support the details described in your cover letter.An Equal Opportunity / Affirmative Action Employer#J-18808-Ljbffr